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Uvence Arte + Hotel

4.0 star property
Colonial hotel with 24-hour front desk and coffee shop/cafe

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Photo gallery for Uvence Arte + Hotel

Front of property – evening/night
Superior Room | Living area | 43-inch plasma TV with cable channels, fireplace, books
Exterior
Superior Room | 1 bedroom, premium bedding, down duvets, Select Comfort beds
Front of property
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

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Room options

View all photos for Uvence Luxury Suite

Uvence Luxury Suite | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Uvence Luxury Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
Free minibar items
Plasma TV
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room

Highlights

Balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private pool
Heating
  • 55 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Presidente Carranza 14a, Revolucion Mexicana, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Na Bolom Cultural Museum - 7 min walk - 0.6 km
  • Ex-Convent of Santo Domingo - 11 min walk - 1.0 km
  • San Cristóbal de las Casas Cathedral - 15 min walk - 1.3 km
  • Mesoamerican Museum of Jade - 17 min walk - 1.4 km
  • Santo Domingo Handicraft Market - 18 min walk - 1.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 82 min drive

Restaurants

  • ‪Cerveceria Naufragio - ‬12 min walk
  • ‪Sarajevo Cafe Jardin - ‬11 min walk
  • ‪FRONTERA Artisan Food & Coffee - ‬12 min walk
  • ‪El punto - ‬12 min walk
  • ‪Kukulpan - ‬12 min walk

About this property

Uvence Arte + Hotel

Upscale boutique hotel
Consider a stay at Uvence Arte + Hotel and take advantage of a terrace, an art gallery on-site and designer shops on-site. The on-site international cuisine restaurant, Agapandos, offers breakfast, brunch, lunch, light fare and al fresco dining. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and meeting rooms
  • A reception hall, concierge services and outdoor furniture
Room features
All rooms are individually furnished, and have comforts such as fireplaces and premium bedding, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Select Comfort beds and down duvets
  • Rainfall showers, free toiletries and hairdryers
  • 43-inch plasma TVs with premium channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 210 for adults and MXN 210 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agapandos

Things to do

  • Art gallery
  • Books
  • Designer stores
  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in public areas
  • No lift
  • Raised toilet seat (50 centimetre high)
  • Smooth flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 floor
  • Banquet hall
  • Built in 2002
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Access via exterior corridors
  • Fireplace
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: MXN 1999
  • New Year's Day (1 January) Gala Dinner per child: MXN 999 (from 8 to 13 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately MXN 210 for adults and from MXN 210 for children
  • Airport shuttle fee: MXN 2124 per vehicle (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Parador Juan Dios
Hotel Parador San Juan de Dios
Parador Juan Dios
Parador San Juan de Dios
Uvence Arte Hotel San Cristobal de las Casas
Uvence Arte Hotel
Uvence Arte San Cristobal de las Casas
Uvence Arte + Hotel San Cristobal De Las Casas
Hotel Parador San Juan Dios
Uvence Arte + Hotel Hotel
Uvence Arte + Hotel San Cristóbal de las Casas
Uvence Arte + Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

Is Uvence Arte + Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Uvence Arte + Hotel?

Self-parking is free at this property.

What time is check-in at Uvence Arte + Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Uvence Arte + Hotel?

Checkout is at noon.

Does Uvence Arte + Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2124 per vehicle applies.

Where is Uvence Arte + Hotel located?

Situated in San Cristóbal de las Casas, this boutique hotel is within a 10-minute walk of Na Bolom Cultural Museum and Galeria Studio Cerrillo. Museo de Ambar and Centro Cultural de los Altos are also within 15 minutes.

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Uvence Arte + Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 42 out of 57 reviews
Rating 8 - Good. 12 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
very safe, they walk the property often, man entrance has a guard of sort and it's quiet away from plaza
Stayed 5 nights in Nov 2022

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The place Is really beautiful, the gardens aré a dream and the rooms aré great... Little details with maintenance, but nothing that could cause the guest to feel uncomfortable, however the whole experience would be a 10 if It weren't for that.
Stayed 1 night in Mar 2025

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was certainly one of the best experiences I have had in a long time. I have traveled world-wide and the service in this small, peaceful, and beautiful hotel can compare with any hotel in the large resorts in any country. I highly recommend it. The service was exceptional.
Stayed 1 night in Aug 2022

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel endroit calme avec de superbes chambres,juste nous sommes arrivés tôt,refus catégorique peu commercial de prendre une douche avant l'heure légale,3pm du check in ,ou il fallait acquitter 75%du prix payé,dommage le reste était parfait
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos David

Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantador lugar!! Toda una experiencia. Hermosa decoración mucho espacio, muy cálida.
Stayed 1 night in Mar 2025

6/10 Okay

Fernando

Liked: Cleanliness

Falta de mantenimiento en la calefacción

La habitación en cuestión de limpieza bien, pero hacía frío y la calefacción nunca funcionó aún cuando diariamente decían que la estaban checando. La chimenea solo la prendí para probarla pero olía mucho a gas por mala combustión y tampoco la pudieron arreglar. El gerente nunca apareció para hacerle los comentarios.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Feb 2025

10/10 Excellent

Ulised

Stayed 2 nights in Dec 2024

10/10 Excellent

Bernardo Javier Diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia y segura
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar hermoso para hospedarse , tranquilo, la decoración y el buen gusto presente en cada lugar, jardines hermosos para disfrutar
Stayed 1 night in Oct 2024

10/10 Excellent

Allan Yair

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Miriam Hali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar perfecto para descansar
Stayed 1 night in Aug 2024

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo
Stayed 4 nights in Jun 2024

8/10 Good

MERCEDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalacioones son super lindas ...
Stayed 1 night in Jun 2024

10/10 Excellent

Karolina

Stayed 1 night in May 2024

6/10 Okay

Humberto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reporte de queja de servicio

Buenos días para hacer el reporte de queja , lamentablemente todas las amenidades del hotel son muy buenas , pero hoy en la mañana desde las 8 a 11 hrs no tuve agua caliente en mi habitación , motivo por el cual no pude darme un baño y a pesar de haber hecho el reporte temprano en recepción al Sr Froylan , no tuve resolución , por tanto es una pena que por situaciones así uno decida no volver y no recomendar su hotel . Haré lo propio en las páginas donde hice la reservación , esperando se tomen cartas en en el asunto. Muchas gracias por la atención y en espera del seguimiento de este reporte . Gracias . Atte : Dr Humberto Cravioto P
Stayed 1 night in May 2024

10/10 Excellent

hector manuel puga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de lo mejor
Stayed 2 nights in Apr 2024

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Apr 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los sentidos un hotel de alto nivel con amenidades y areas excelentes
Stayed 1 night in Apr 2023

10/10 Excellent

Humberto

Stayed 1 night in Dec 2022