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"Really nice hotel, I would recommend it."

"Al recomendar los tours deberían ser más gráficos no por vender en mi caso dos días realizamos los mismos y no me llevé buena experiencias en los mismos "

"This place was incredible and the staff were amazing. We had an issue with our plunge and their response could not have been better. "

"Very"

"Good location Amenities dated Reception and rooms really needs updating Pools and hot springs descent but more of a substandard centre parcs standard"

"Great resort"

"We were given a room that was full of mildew. When we turned on AC to help it too smelled of mold. When I spoke to manager she said previous person did not complain, which just tells me they have poor quality control. (And that she was dismissing my concern). My son started coughing due to conditions and we talked to front desk about checking out early. Turns out when we first arrived I signed a form allowing no early check outs. Just make sure you look at room before you sign their paperwork. After we complained they moved us to a room more in keeping with how the rooms were advertised. So I think we were given a room that had not been renovated yet. In short, I agree with some of the other reviews, motel quality and staff not very friendly. Also if healthy food important to you- be aware they have margarine not butter, not the freshest ingredients. I thought given price, I was paying for better quality that just wasn’t there. For additional context- the sheets were thin, had stains, and back porch had sewer smell. "

"We loved staying at Chachagua and would highly recommend it to anyone considering. The property is sprawling, with so much available onsite to enjoy. We took advantage of the coffee and chocolate tour, the cooking class, and the night tour on property. All were excellent. Additionally, Chachagua’s location is perfect for seeing Costa Rican wildlife. In less than 48 hours, we saw nearly everything we had only hoped we would see. The staff are friendly, the onsite guides are amazingly knowledgeable, and the quality of the hot springs are really nice. We also booked tours through the hotel that were in La Fortuna, ~30 minute drive. Those were also well coordinated and well communicated. We can’t say enough good things about our stay! "

"We stayed on the second floor and had a nice balcony with a view of the volcano which was beautiful. The room had a few inconveniences - there was no countertop by the sink for toiletries and the Wi-Fi was very poor. Also, be ready for an early wake-up as the birds start chirping around 5 a.m. and it’s a full-on orchestra. Overall, it was a nice place."