Fairmont El San Juan Hotel Reviews, Deals & Photos 2024

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Beach spa retreat, walking distance from Isla Verde Beach

Choose dates to view prices

Dates

June 2024

July 2024

Hypo-allergenic bedding, pillow-top beds, in-room safe

On the beach, white sand, sun-loungers, beach umbrellas

Overview
Rooms
Location
Policies

8.2

Very good

Popular amenities

Pool

Breakfast available

Pet-friendly

Spa

Air conditioning

Check-in time

4:00 PM

Check-out time

11:00 AM

Rp8.133.787 total

includes taxes & fees

16 Jun - 17 Jun

Explore the area

6063 Isla Verde Avenue, Carolina, 00979

Isla Verde Beach1 min walk
Carolina Beach9 min walk
San Juan (SJU-Luis Munoz Marin Intl.)13 min walk
Balneario de Carolina7 min drive

Room options

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Separate bedroom

Blackout curtains

Pillow-top bed

191 sq m
Sleeps 4
1 King Bed

Signature Room, 1 King Bed, Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 1 King Bed, Patio

Highlights

Patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

41 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

7.4/10 Good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

57 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Patio

7.8/10 Good

Highlights

Patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

41 sq m
Sleeps 4
2 Queen Beds

Signature Room, 1 King Bed, Accessible, Ocean View

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

Eco-friendly toiletries

41 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

90 sq m
Sleeps 4
1 King Bed

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

2 bedrooms

128 sq m
Partial ocean view
Sleeps 8
1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

Eco-friendly toiletries

41 sq m
Sleeps 2
1 King Bed

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

45 sq m
Sleeps 2
1 King Bed

Signature Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 4
2 Queen Beds

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

Eco-friendly toiletries

90 sq m
Sleeps 4
1 King Bed

Villa, 2 Queen Beds, Terrace, Oceanfront

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

50 sq m
Sleeps 4
2 Queen Beds

Fairmont, Room, 2 Queen Beds, Accessible

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

Eco-friendly toiletries

41 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Terrace, Oceanfront

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

50 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

Eco-friendly toiletries

41 sq m
Sleeps 2
1 King Bed

Villa, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

50 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

Eco-friendly toiletries

41 sq m
Sleeps 4
2 Queen Beds

Villa, 2 Queen Beds, Balcony, Poolside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

45 sq m
Sleeps 4
2 Queen Beds

Bungalow, 1 King Bed, Terrace

Highlights

Patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

33 sq m
Sleeps 2
1 King Bed

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

45 sq m
Sleeps 4
2 Queen Beds

Fairmont, Room, 2 Queen Beds

8.3/10 Very good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 4
2 Queen Beds

Fairmont, Room, 1 King Bed

8.4/10 Very good

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 2
1 King Bed

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

45 sq m
Sleeps 4
2 Queen Beds

Villa, 2 Queen Beds, Terrace, Poolside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

45 sq m
Sleeps 4
2 Queen Beds

Villa, 2 Queen Beds, Accessible, Terrace (Oceanfront)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

50 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Balcony, Poolside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

41 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Terrace, Poolside

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Separate bedroom

45 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (Parlor, 1 King bed)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

Eco-friendly toiletries

90 sq m
Sleeps 4
1 King Bed

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

Eco-friendly toiletries

41 sq m
Sleeps 2
1 King Bed

Villa, 1 King Bed, Accessible, Terrace (Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Pet-friendly

Restaurant

per night

10 Jul - 11 Jul

About the area

Carolina

Located on the beach, Fairmont El San Juan Hotel is in Isla Verde, a walkable area in Carolina with good airport proximity and shopping. Castillo San Felipe del Morro is a notable landmark, and travellers looking to shop may want to visit The Mall of San Juan and Plaza las Americas. Museo de Arte de Puerto Rico and Puerto Rico Convention Center are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and parasailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Visit our Carolina travel guide

View more Resorts in San Juan

What's nearby

Isla Verde Beach - 1 min walk
Carolina Beach - 9 min walk
Balneario de Carolina - 7 min drive
Casino del Mar at La Concha Resort - 7 min drive
Jose Miguel Agrelot Coliseum - 7 min drive

Getting around

Pinero Station - 7 min drive
San Juan (SJU-Luis Munoz Marin Intl.) - 8 min drive

Restaurants

‪Mi Casita Restaurant - ‬4 min walk
‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
‪La Bodeguita - ‬3 min walk
‪24 Market Place - ‬4 min walk
‪Ruth's Chris Steak House - San Juan - ‬3 min walk

About this property

Fairmont El San Juan Hotel

Luxury resort near The Mall of San Juan

Located close to Museo de Arte de Puerto Rico and Plaza las Americas, Fairmont El San Juan Hotel provides a casino, a nightclub and a swim-up bar. With a white sand beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a facial, a massage and a body treatment at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Caribbean cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include volleyball. In addition to a poolside bar and concerts and live shows, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

You'll also enjoy perks such as:

4 outdoor pools with cabanas, sunloungers and pool umbrellas
Buffet breakfast (surcharge), bike hire and 2 outdoor tennis courts
Valet parking (surcharge), a beach club on-site and express check-out
Evening entertainment, a 24-hour front desk and a lift
Guest reviews give top marks for the proximity to the airport

Room features

All 388 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.

Extra conveniences in all rooms include:

Recycling and LED light bulbs
Bathrooms with rainfall showers and eco-friendly toiletries
HDTVs with premium channels
Mini fridges, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Secured parking on site (USD 27.85 per day; includes in/out privileges)
Secured valet parking on site (USD 33.45 per day; includes in/out privileges)

Food and drink

Daily buffet breakfast available for a fee: USD 41.74 for adults and USD 20.33 for children
6 restaurants
7 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Caña
Chandelier Bar
El Bistro
El San Juan Beach Club
Wine Bar

Things to do

14 gaming tables
2 outdoor tennis courts
298 slot machines
4 outdoor pools
Beach club
Beach volleyball
Bicycle rentals
Billiards/pool table
Casino (15,000 square foot of space)
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Full-service spa
Gym
Nightclub
Shopping
Yoga classes

Family friendly

4 outdoor pools
Mini-fridge
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Water dispenser

Guest services

Change of bedsheets on request
Change of towels on request
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
40,000 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Grab bar in bathtub
Grab bar in shower
Lift
Low-height electrical sockets in bathroom
Sign language-capable staff
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

4 buildings
9 floors
At least 80% lighting from LEDs
Ballroom
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1958
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste on request
Towels

Entertainment

LED TV with premium cable channels
Pay films

Food and drink

Champagne service
Espresso maker
Free bottled water
Limited room service
Mini-fridge
Restaurant dining guides

Air conditioning
Connecting rooms available
Eco-friendly toiletries
Free local calls
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

Resort fee: 21 per cent of room rate

The resort fee includes:

Additional inclusions
Beach access
Beach towels
Fitness centre access
Health club access
In-room bottled water
In-room coffee
In-room safe
Phone calls
Pool access

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately USD 41.74 for adults and from USD 20.33 for children
Secured self-parking fee: USD 27.85 per day (in/out privileges)
Valet parking fee: USD 33.45 per day (in/out privileges)
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.

We should mention

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Resort & Hilton Hotel

El San Juan Casino Hilton

El San Juan Resort & Casino Hilton Hotel

El San Juan Hotel Casino

El San Juan Hotel Isla Verde

El San Juan Hotel Puerto Rico

El San Juan Resort And Casino

El Resort & Casino Hilton Hotel

El San Juan Hilton

El San Juan Hotel Curio Collection Hilton Carolina

El Hotel Curio Collection Hilton

El San Juan Curio Collection Hilton Carolina

Juan Curio Collection Hilton

Fairmont El San Juan Carolina

Fairmont El San Juan Hotel Resort

Fairmont El San Juan Hotel Carolina

Fairmont El San Juan Hotel Resort Carolina

El San Juan Hotel Curio Collection by Hilton

Fairmont El San Juan Hotel (Opening January 2020)

Frequently asked questions

Does Fairmont El San Juan Hotel have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at Fairmont El San Juan Hotel?

As of 15 Jun 2024, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Hotel on 16 Jun 2024 start from Rp6.056.028, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont El San Juan Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Fairmont El San Juan Hotel?

Self-parking is available for USD 27.85 per day. Valet parking is available for USD 33.45 per day.

What time is check-in at Fairmont El San Juan Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont El San Juan Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont El San Juan Hotel located?

Located in Isla Verde, this beachfront resort is in the city centre and within 6 mi (10 km) of The Mall of San Juan, Museo de Arte de Puerto Rico and Plaza las Americas. Puerto Rico Convention Center and Castillo San Felipe del Morro are also within 9 mi (15 km).

Fairmont El San Juan Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Ross

15 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in May 2024

10/10 Excellent

Jailee Marie

Travelled with family

14 Jun 2024

Liked: Amenities

My second time staying at this hotel and I enjoyed it just as much as I did the first time.

Stayed 3 nights in Jun 2024

10/10 Excellent

shareef

Travelled with partner

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great resort…everything is in walking distance. Best time of my life!!!

Stayed 3 nights in Jun 2024

8/10 Good

lilliam

13 Jun 2024

Liked: Staff & service, property conditions & facilities

Stayed 4 nights in Jun 2024

10/10 Excellent

David Eric

13 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel

Stayed 4 nights in Jun 2024

10/10 Excellent

Geovanea Denise Dos

12 Jun 2024

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Jun 2024

10/10 Excellent

Miranda

Travelled with group

12 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed this hotel! It was clean, the pool was great and there was a lot to do! I thought that the rooms were clean and spacious and I enjoyed sitting on the balcony in the mornings. The pool area was good, but got very crowded during the day. Many people ran out early to claim spots. We were always able to find spots, but it was annoying that people would claim some and not use them most of the day. Even when we could not find a spot, the staff was very nice and would help us find one or move chairs for us. The drinks were good, but slightly expensive. I thought it was funny that the drinks were cheaper at the club and in the lobby, than at the pool, but most people spend all day drinking at the pool so it makes sense. There was a lot to do with the club, casino, and live music at night. The lobby was always lively. The concierge helped us to book an excursion, but I would recommend finding one yourself and booking it since it was a little more expensive at the hotel. Also, we had to walk about a mile to another hotel for the excursion since we booked the day before so they would not pick us up at our hotel. It is close to the airport which is nice, but it was not very close to much else. We had to Uber to Old San Juan, which was fine and easy to do. Overall, the hotel was very nice and we enjoyed it very much. I would definitely stay here again and highly recommend.

4/10 Poor

Janet, East Longmeadow

Travelled with family

11 Jun 2024

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Checked in for one night and all was good till I went to bed and lifted the comforter. The comforter has blood on different places of the comforter. We called housekeeping and they took forever to come to our room and when they got to our room they didn’t come with a replacement comforter because they said they were on break and all they had left was sheets. We tried to talking to a manager upon checkout but he didn’t come out and told his staff to waive the $50 resort fees but still charged us for valet. Beautiful hotel but cleanliness went out the window with that experience.

Stayed 1 night in Jun 2024

10/10 Excellent

Veronica

11 Jun 2024

Stayed 4 nights in Jun 2024

8/10 Good

Todd J

Travelled with family and small children

11 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was amazing & beach was beautiful

Stayed 6 nights in Jun 2024

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Fairmont El San Juan Hotel

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Photo gallery for Fairmont El San Juan Hotel

Very good

Popular amenities

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Explore the area

Room options

View all photos for Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Highlights

View all photos for Signature Room, 1 King Bed, Ocean View

Signature Room, 1 King Bed, Ocean View

Highlights

View all photos for Fairmont, Room, 1 King Bed, Patio

Fairmont, Room, 1 King Bed, Patio

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Fairmont, Room, 2 Queen Beds, Patio

Fairmont, Room, 2 Queen Beds, Patio

Highlights

View all photos for Signature Room, 1 King Bed, Accessible, Ocean View

Signature Room, 1 King Bed, Accessible, Ocean View

Highlights

View all photos for Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

Highlights

View all photos for Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

Highlights

View all photos for Fairmont, Room, 1 King Bed, Accessible

Fairmont, Room, 1 King Bed, Accessible

Highlights

View all photos for Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Highlights

View all photos for Signature Room, 2 Queen Beds, Ocean View

Signature Room, 2 Queen Beds, Ocean View

Highlights

View all photos for Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Highlights

View all photos for Villa, 2 Queen Beds, Terrace, Oceanfront

Villa, 2 Queen Beds, Terrace, Oceanfront

Highlights

View all photos for Fairmont, Room, 2 Queen Beds, Accessible

Fairmont, Room, 2 Queen Beds, Accessible

Highlights

View all photos for Villa, 1 King Bed, Terrace, Oceanfront

Villa, 1 King Bed, Terrace, Oceanfront

Highlights

View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub

Fairmont, Room, 1 King Bed, Accessible, Bathtub

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View all photos for Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View

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View all photos for Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

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View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside

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View all photos for Bungalow, 1 King Bed, Terrace

Bungalow, 1 King Bed, Terrace

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View all photos for Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

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View all photos for Fairmont, Room, 2 Queen Beds

Fairmont, Room, 2 Queen Beds

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View all photos for Fairmont, Room, 1 King Bed

Fairmont, Room, 1 King Bed

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View all photos for Villa, 2 Queen Beds, Accessible, Terrace (Poolside)