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"Great hotel. Lovely peaceful room. Staff very helpful"

"It was only a brief stopover before a river cruise so didn't expect much and I guess it met expectations. Area around the hotel was a little dirty and there wasn't much to walk to. Hotel room was basic (fine) and the sheets and floor were clean. Bathroom wasn't as clean. Had a TV but it came with a 2 prong plug ??? Which makes no sense when its a 3 prong country! Breakfast very limited for western palate - no fruit or breaded things apart from toast. Overall as expected - not sure it's 3 star though "

"This is an old hotel, it used to be one of the best hotels in Sandakan before. Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic. One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now. Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights 3days, so I was wondering If I should buy some. These are the things uncomfortable part staying this hote. However, this hotel fee is cheap and stuffs are friendly. I have no complaints."