Sandia hotel guide. Best Western hotel in Sandia, Texas

"There were not many hotel options in the area for us to spend the night while we attended a wedding. This was the closest one to the venue. The room was clean but did not come with some toiletries we're used to at other hotel chains. The internet was fine. We didn't get to use the pool or the gym but, both looked fine. My biggest concern was with the staff at the front desk. When we arrived, the lady's attitude was not the best. No smile, no "welcome to the Holiday Inn Express". Just a: "checking in?" Later that evening, we went to the convenience area to buy bottled water and when we couldn't find any in the machine, we asked the lady and she said: "We ran out", with this careless look on her face, as if it wasn't important to have drinking water for your guests. There wasn't any other form of getting drinking water in the entire hotel, so we had to get in our car and drive to the closest gas station to get water. "

"Parking was very accessible "

"Good"

"Upon entering room, the furnishing was sparse, chair in corner was visibly stained, arms had dark stains, no table, chairs to relax, shower flooded dressing area, bath door had visible glue spots where mirror was removed, i cup for coffee maker , i pod of coffee for 2 guest, 1 sugar creamer for 2 guest, towels were too worn out, thin , threadbare. Was told continental breakfast was from 6 to 9 am, but didnt start until 7 am, breakfast cosisted of cornflakes, oj, a few yogurts, and a waffle machine that didnt have any waffle batter at 7:30."

"Rooms needs a lot improvements"

"The support staff was very polite and speedy. Check-in was smooth and quick. All was good until we walked into our bathroom. Three large, dead cockroaches. Two on the floor and one in the bathtub. I can't do roaches. I hate leaving such a negative review, but that is what happened. Hopefully, it was a one off..."

"Arrived and the receptionist was no where to be found. I waited 15 minutes until someone showed up. The facility and room was ok for 1 night stay, but it had a smell when i walked into the room. They definitely need to update the room, I think it was the old carpet in the room. I think that is what makes the room smell and made it feel dirty. The pictures on Expedia are probably from years ago. Because the facility no longer looks like it. But for the price and stay one night. It did its thing. "

"There were so many things wrong with this hotel, from the air conditioning, not working, to the doors, not closing, and locking properly, to the smells of oilfield workers in the rooms. This hotel is a no go for any future trips to Corpus Christi. The saddest thing about this hotel, besides all the complications we had was that ridiculous excuse of a breakfast that they provided. Would’ve been better to not provide anything at all than to insult guests in such a manner. Buyer beware about ever staying here."

"Room was very clean"