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"Some of the staff members was amazing Front desk ladies was terrible ! I supposed to check in at 4pm I check in 5:25 pm it was seen in her room was not ready"

"If you are looking for a relaxing , clean, and a good time.this is the place! Its centrally located on the island so you can go north or south with no problem. We will be back"

"The resort was ok it . alot of flies around the bar and grills they need to spray for insects around the resort also we witnessed a racial slur on car in the lot of resort."

"Room was spotless! As well as the entire place."

"All the staff was very friendly and helpful, two exceptional employees were Franco & Jose at the bell station. Great recommendations for dining and overall awesome personalities!"

"Some of the restaurants staff were rude!! Butnit was good bypassing that!! And the only issue i see its not having coffee machines available all day and closing the restaurant and your not able to crab a coffee or anything!! But had a great time of course improvement is always better!!"

"Great hotel and staff"

"Do NOT pick this property!! It is NOT on the beach, every all inclusive amenity is at the other resort across the street, other than a small tiki bar. Concierge and front desk close early and you have to go to other resort for any help with anything!! This place should be closed down!! Thr shuttles take so long to get you; it’s almost as if the other guests at their other “resort” are far more important. Guest experience was never there! We basically spent all of our vacation and the other resort this properly was merely a place to put our heads down at night . It is absolutely embarrassing. We would prefer to have slept on beach chairs, then those rooms because let me add that deep beds are extremely uncomfortable.You feel irrelevant surrounded by the other properties that are around… it’s basically a motel, not a resort! This was a vacation planned for my wife’s birthday and to say that I was absolutely Horrified and got wrenched is an understatement Also I spent a lot of money to stay here, but that wasn’t the main reason! I wanted to make my wife’s birthday weekend a special one and I feel like I failed her. "

"The beach itself had a weird / sludgy feeling when walking in the water. The water was beautiful, but clearly felt like like significant algae had built up, where walking in the beach felt icky!"