Search Hotels in Santa Cruz, Santa María Huatulco

"Excellent services"

"Not a great stay, the property is not well maintained and the food and beverages are not great. The staff is amazing but it doesn't make up for all of the shortcomings on the property. Not at all like any other Secrets properties and for sure not a 4.5 star experience"

"El area de alberca y la playa están muy padres, amplias, limpias agradables. Las habitaciones amplias, en general comodas. Si ya tienen sus años, pero están en buen estado. Al personal le falta estar a la altura de la marca Camino Real. La comida está regular, falta atención de meseros y el ambiente en la cena no es buena y nunca apareció un capitan que pusiera orden."

"Only two options for breakfast and lunch buffet. All the other ones you have to make a reservation. The room had amazing views and the staff is very friendly"

"The apartment had all the things I needed (refrigerator, stove, dishes, pots and pans, etc.); located a short distance from a main road in Huatulco where there was plenty of activity (shops, restaurants, hotels, beach) but far enough away to feel buffered from noise and traffic; because of the location, it is helpful to have a vehicle (as I did); hostess was helpful, polite and not at all obtrusive; there is no washer for guests but the hostess did my laundry for a minimal fee. It was the first time I stayed in a house instead of a hotel in Huatulco, and I'd stay here again rather than at a hotel."

"Nice service. 😍"

"The grounds and building are excellent. Very clean and modern. Rooms are comfortable and have great amenities. Beds, linens and sheets/towels are nice as well. Beware, the standard rooms have NO view or deck area. They literally back onto a fairly busy walkway, which is your view. To upgrade, the cost is quite high. For the next level upgrade (Junior Suite) we paid $1400CAN for 6 nights. Food was decent, the buffet was repetitive after 10 days. Some of the dishes that should have been warm or hot were not. The menu items were prepared fresh and definitely were better. Same with the breakfast....buffet was decent, menu items were much better. Drinks were all over the place. They had Dos XX on tap and many types of low grade hard alcohol. Mixed drinks were a crap shoot, unless you ordered something very simple. They had no drink menu, but I think that would be helpful so that the bartenders could all be trained to make drinks the same way. Staff was similar to most places. Some good, some ok, some indifferent. We had a couple of experiences where we sat first, but were served/waited on after local couples were sat after us. This happened more than once. We also had to help ourselves to menus a few times while staff were talking amongst themselves and/or on their phones. Cleaning staff were excellent however! All in all, a solid 3.5. For the original price we paid, plus the upgrade, the value just wasn't there. For our all in price, better choices exist."

"My room was perfect in every sense. The air conditioning kept it fresh. The king size bed was super comfortable and the pillows too. Honestly my stay here was completely worth it! "

"Todo muy biensi lo recomiendo EXELENTE"