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Ulasan untuk Terrazas Tayrona Travelers Apartamentos y Suites

3.5 out of 5
Terrazas Tayrona Travelers Apartamentos y Suites
Carrera 3 # 24 - 63, El Rodadero, Santa Marta, Magdalena

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 69 dari 141 ulasan" "
Penilaian 8 - Bagus. 42 dari 141 ulasan" "
Penilaian 6 - Cukup Baik. 12 dari 141 ulasan" "
Penilaian 4 - Buruk. 8 dari 141 ulasan" "
Penilaian 2 - Sangat Buruk. 10 dari 141 ulasan" "

8,8/10

Kebersihan

8,4/10

Staf & layanan

8,2/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Ricardo

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good place to stay, clean and comfortable. negative points: they wanted to charge taxes even though I have a foreign passport, I had to pay for bracelets that should have been included with the reservation, air conditioner is either too cold or too warm as there is no way to set the air flow low/high. it was always high. Uber does not go to this part of the city. Overall a pretty good place to stay, people were nice. Overall a good pl
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Mary

Bepergian bersama keluarga dan anak
El apartamento está bien dotado, pero le falta mucho aseo al baño, el ventilador de la habitación está suelto y parece que se fuera caer al prenderlo se mueve de lado a lado el soporte y suena muy duro no lo pudimos, prender y se siente mucho calor. Las barandas de los balcones en el edificio son muy inseguras ya que al pararse la baranda da abajo de la cintura y son muy inseguras para los niños, el desayuno es espectacular super rico es a lo único que le pondría calificación 10, al rededor del edificio aun están construyendo más edificios esto hace que sea muy sola la zona e insegura, el personas del edificio muy atento. Lo otro es que los ascensor son súper demorados cuando suben y bajan y no tienen aire acondicionado eso hace que sea eternos los viajes en este.
Menginap 4 malam pada bulan Maret 2024

2/10 Sangat Buruk

Fernando

Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Miriam

Bepergian dalam rombongan
Disukai: Kebersihan
Check in took over an hour. We were 6 couples and booked 6 rooms and they tried to put us 2 couples to a room and they tried to overcharge us. We asked for 2nd keys to our rooms and couldn’t get them. Air only stays on with a key. There was 2 elevators but one was closed off. Breakfast was ok. Rooms were good size and clean. View was awesome- pool was good.
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

israel

Bepergian dalam rombongan
Disukai: Fasilitas, kondisi & fasilitas properti
Great staff and rooms
Menginap 3 malam pada bulan Februari 2024

10/10 Sangat Bagus

israel

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Very friendly and helpful staff.
Menginap 5 malam pada bulan Februari 2024

2/10 Sangat Buruk

Andrea

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
DO NOT STAY HERE. My experience: 1. The receptionist that has the morning shift always had an attitude, and always ignored us when we approached the Desk. He seemed like he did not want to work at all. 2. They say they have a Buffet, but in reality they have someone serving very small portions of only scrambled eggs, 1 arepa, 1 bread and two pieces of papaya fruit. You cannot go back for more. You get what you get. 3. The building feels abandoned. There is no type of maintenance there ants all over the couches in the lobby when you first walk in. 4. The pool is very dirty and no one working in those areas. 5. The jacuzzi schedule is not followed or respected. The guest are suppose to have an hour of jacuzzi time. When we arrived there was a family that didn’t want to leave so I called the receptionist and no one helped us or had been or respected the time that we are required. 6. Cold jacuzzi 7. Shower is cold water. 8. Only one elevator working. 9. Far from everything. Over all not worth it at all.
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Angel

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Yenith Joselis

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Alex

Bepergian bersama keluarga
Disukai: Fasilitas
Great place
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jose

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
El mejor cierre de año
La atención y las instalaciones de la propiedad siempre hacen sentirse en casa.
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

Gustavo

Disukai: Kebersihan, kondisi & fasilitas properti
Standard nice and affordable place
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jorge I

Disukai: Fasilitas
Excellent!!! Staff very nice. Special nomination to Victor boss in the area restaurant. Wow !!! Andrea well extremely happy.
Menginap 7 malam pada bulan Desember 2023

10/10 Sangat Bagus

Verónica, Santiago

Menginap 6 malam pada bulan Desember 2023

8/10 Bagus

Ingrid

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I really like the building is very clean quiet, the staff was very nice, just be aware is located in Rodadero south means is far from the beach and the rodadero taxi is needed to go there. The other thing is the wifi goes in and out.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Octavio

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very comfortable
Menginap 4 malam pada bulan Desember 2023

8/10 Bagus

MARIA NUBIA

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Juan Fernando

Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Excelente
Llegamos noche, pero nos recibieron con mucha amabalidad. La habitación que nos entregaron tenia fallas con el aire acondicionado pero inmediatamente nos cambiaron de habitación. Fue una estancia agradable, excelente. El desayuno exquisito con una vista panoramica. La habitación tenia una terraza espectacular.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

KARINA

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

juan

Disukai: Kebersihan, kenyamanan kamar
Best vacations ever
Amazing place Brigth new I will be back thank you for everything
Menginap 3 malam pada bulan Oktober 2023

4/10 Buruk

Cesar

Disukai: Kondisi & fasilitas properti
The hotel charged $300,000 for the identification handles and I really felt cheated having to pay for this
Menginap 4 malam pada bulan September 2023
Tanggapan dari Gracias pada tanggal 19 Sep 2023
Gracias

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
FANTASTIC PLACE
I booked this stay for my mom’s and aunties vacation. They were thrilled about the warmth of the staff members, the location, the breakfast ( super delicious and affordable ), the cleanliness of the place, their pool, the service… basically everything! My aunties called me just to make sure I leave an excellent review and I BELIEVE THEM. MUCHAS GRACIAS!!! De parte de las 4 señoras que estuvieron con ustedes todo el fin de semana. <3
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Gracias pada tanggal 19 Sep 2023
Gracias por sus comentarios. Nos encanto atenderlas

6/10 Cukup Baik

Alexander

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Nice, well-kept rooms, HOWEVER, deficient in things such as hot water (water was not even warm), Internet was extremely weak and only useful in certain areas. We reserved the jacuzzi and it wasn’t working when we got there. We reported the problems and they said they were going to send someone over to fix it, but never did. Kitchen staff was friendly and kind. Food was good.
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Gracias pada tanggal 19 Sep 2023
Gracias por sus comentarios

2/10 Sangat Buruk

Daniela

Menginap 4 malam pada bulan Juli 2023
Tanggapan dari Gracias pada tanggal 19 Sep 2023
Gracias

8/10 Bagus

Rackson

Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Gracias pada tanggal 19 Sep 2023
Gracias

10/10 Sangat Bagus

Carlos

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Jair

Menginap 3 malam pada bulan Mei 2023

8/10 Bagus

Ana Joaquina

Disukai: Kebersihan, kenyamanan kamar
Auxilio por los ascensores
La estadía en general muy buenas ha mejorado muchísimo el asunto de la limpieza y el desayuno Lo que continúa y ha empeorado el estado de los ascensores ya que llevo varios llegando al apartahotel y los ascensores cada vez más deteriorados . Gracias
Menginap 4 malam pada bulan April 2023
Tanggapan dari Olis Rondon pada tanggal 2 Mei 2023
Buen día Sra. Ana, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

10/10 Sangat Bagus

Carlos

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Excelente
Excelente atención, muy organizado y agradable, comodo y con hermosa vista. Muchas gracias.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Olis Rondon pada tanggal 2 Mei 2023
Buen día Sr. Carlos, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

10/10 Sangat Bagus

Silvana

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Buenas instalaciones y muy buen servicio
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Olis Rondon pada tanggal 2 Mei 2023
Buen día Sra. Silvana, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

10/10 Sangat Bagus

Antonio

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great apartment great location nice place for vacation
Menginap 12 malam pada bulan Februari 2023
Tanggapan dari Olis Rondon pada tanggal 2 Mei 2023
Buen día Sr. Antonio, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutó su estadía. Esperamos poder recibirle nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

6/10 Cukup Baik

John, Winona

Traveler bisnis
Disukai: Kebersihan
This property is located in the outserts of Rodadero. No stores are walkable. There is a fee for everything. Paid by separate entities. Front desk fees, restaurant fees, property management fees. Was very confusing. TV’s and internet never worked.
Menginap 2 malam pada bulan Februari 2023

4/10 Buruk

Timothy

Disukai: Kebersihan
Tidak Disukai: Fasilitas
When we arrived we were greeted with very friendly staff. They have two elevators the one elevator was out for service. Which took a very long time to go up and down from the 12th floor. When we arrived we noticed there is no hot water we called down immediately. They told us that they would have to call somebody in to fix it which took a full 24 hours. Our stay was three days however we only had hot water for one and a half days. The couch leg was broken on the one side. A little stool had a big hole in it. The fridge was not working but after plugging it in it worked. The next day our food and water and ice were totally thawed as the cleaners unplugged the fridge again. For breakfast it was expensive and not very good. The views of the apartment were incredible and the staff were very friendly. When you rent something out and you’re paying good money for it they should make sure that everything works and is in working condition. This place required for you to take a taxi as it it was not in a very good area. We would have like to been able to walk and explore.
Menginap 3 malam pada bulan Januari 2023

4/10 Buruk

Stephanie

Menginap 2 malam pada bulan Januari 2023

10/10 Sangat Bagus

Jorge

Menginap 2 malam pada bulan Desember 2022

8/10 Bagus

Quentin

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
It's in an area that is going to be in construction. But that's not a problem except that it is a taxi ride to get to any decent restaurants. There was constant music noise coming from way down the road somewhere and it seemed to travel to our floor (9) quite easily. Louder and longer on the weekends. The apartment itself is quite nice and is actually an apartment complete with everything you'd need to live there and cook for yourself. It's a short walk to the beach and probably one of the nicest beach areas around in that it's not covered with people trying to get your money. Wifi wasn't good, it's the slower 'n' type of wifi and despite having router in our apartment it wasn't used by the system we were given at all, in room 902 there was only reception in the end of one bedroom and it was marginal and cutting out all the time. This meant quite an additional expense for travellers whom don't speak Spanish and are reliant on wifi and data. Both apartments we had (4 rooms) had poor maintenance. It didn't really limit or worry our stay, but it did detract from what should have been a better experience. e.g. none of the bedside lights worked because they had non Colombia power plugs, a silly problem with an easy fix. All the toilet roll holders fell off in both apartments. The headboard fell off on one side meaning we couldn't use the side table. One of the showers had completely broken doors. Staff were very nice and attentive to all our needs.

4/10 Buruk

Jennifer

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas
They did not provide us with blankets or towels for the room ( only pool towels upon check-in) The hotel seemed a little run down, the dining area was not great, items we asked for from menu they did not have. Bedroom sink started leaking when brushing my teeth and made a huge puddle.

10/10 Sangat Bagus

Craig

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Nice place - nice people
I arrived in Santa Marta at 8am on a Sundy morning and they did not answer the phone. However within 45 mins they responded to my email and allowed me to have an early check in at 10am. The people are nice - the views are spectacular - the breakfast is good and the coffee great - I stayed there again and would recommend this place for the price
Menginap 1 malam pada bulan November 2022
Tanggapan dari Olis pada tanggal 7 Des 2022
Thank you very much for your evaluation, this allows us to know the level of satisfaction of our guests and the fulfillment of our promise of service. We are waiting for you soon to have the pleasure of serving you.

10/10 Sangat Bagus

charles

2/10 Sangat Buruk

Graciela, Edmonton

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I booked a 6 people apartment, and when we arrived they asked me for extra money to allow us to check in early. We declined and went to explore the area. When we returned to the place, they asked me for more money again, to allow us (6people) to stay in the apartment. They claimed that since the reservation was on my name, they PREPARED the apartment for me only. We ended up leaving this place and renting another place that was cheaper than what they were asking me extra, to spend the night. Because they couldn’t take more money from me to check in earlier, they attempted to get more money when we returned to check in. It was a false advertisement and I do not recommend this place.
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Juan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
New and Huge Apaertment. The staff was helpful and nice. We checked out and went on a tour on the same day. Staff gave us towels, soap and shampoo when we arrived back on the tour. What i did like was restaurent was expensive and pool was cold. there was not too much things in walkable distance. The distance might have been a good thing since it was quiet.
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Olis Rondón pada tanggal 3 Sep 2022
Gracias Sr. Juan por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente, Saludos!

10/10 Sangat Bagus

Dresdy Cecilia

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 8 malam pada bulan Agustus 2022
Tanggapan dari Olis Rondón pada tanggal 2 Sep 2022
Buen día Sra. Dresdy, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

8/10 Bagus

Jorge

Bepergian bersama keluarga
Disukai: Kebersihan
APARTAMENTO CÓMODO
El apartamento es cómodo. Requiere reparaciones pese a ser un edificio relativamente nuevo. Hacen falta tomas eléctricas en las habitaciones para conectar lámparas y cargadores, un gabinete de la cocina ya estaba suelto, el microondas no funcionaba, una silla del comedor con una pata coja; en fin, detalles no muy grandes pero que empiezan a deteriorar el lugar. El edificio está un poco apartado de la zona comercial, siempre hay entrar y salir en carro. De hecho, muchos taxistas no lo ubican aún. La atención fue lo mejor, TODO EL PERSONAL muy amables.
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Olis Rondón pada tanggal 30 Agu 2022
Buen día Sr. Jorge, en Travelers Apartamentos & Suites le agradecemos por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía y tomaremos los correctivos respecto a los detalles encontrados. Esperamos poder recibirles nuevamente en está ciudad o en alguna de nuestras sedes a nivel nacional, Saludos!

10/10 Sangat Bagus

Gustavo

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Olis Rondón pada tanggal 29 Agu 2022
Gracias Sr. Gustavo por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente, Saludos!

8/10 Bagus

Gabriel Maldonado

Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Olis Rondón pada tanggal 29 Agu 2022
Gracias Sr Gabriel por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirle nuevamente, Saludos!

6/10 Cukup Baik

alan

Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Mariana Vega pada tanggal 2 Agu 2022
Gracias por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutó su estadía. Esperamos poder recibirles nuevamente, Saludos!

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excellent
Menginap 2 malam pada bulan Juli 2022
Tanggapan dari Olis Rondón pada tanggal 14 Jul 2022
Buen día Sr. Peter, gracias por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutó su estadía. Esperamos poder recibirles nuevamente, Saludos!

8/10 Bagus

JOSE

Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Olis Rondón pada tanggal 29 Jun 2022
Buen día Sr. José, gracias por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente, Saludos!

10/10 Sangat Bagus

Anick

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very clean and new rooms. The food was delicious!
Menginap 1 malam pada bulan Juni 2022
Tanggapan dari Olis Rondón pada tanggal 29 Jun 2022
Buen día Anick, gracias por haber tomado su tiempo para comunicarnos su experiencia con nuestros servicios e instalaciones, nos satisface saber que disfrutaron su estadía. Esperamos poder recibirles nuevamente, Saludos!