Hotel Ramah Hewan Peliharaan di Santiago Atitlán

"Beautiful grounds and gardens. View from restaurant is stunning. Private parking was so helpful and provided peace of mind. Included breakfast is excellent! Rooms are adequate, but small. Beds were ok. Conveniently located to lake side park on one side and shops on the other. Restaurant food and service is very good! One of our favorite places on Lake Atitlan"

"This was the worst hotel stay I have ever experienced. The rooms are NOT what are pictured here. When we arrived we were told our room was down the street. We were walked there by a hotel staff who showed us a door off the busy street, and down a dark and dirty flight of steps. The view is incredible, but it stops there. The room was dirty - the kitchen was beyond filthy with food splashed on the walls, an unlevel refrigerator, and a water container that looked unkept and unsafe. There...

"Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. "

"El hotel tiene unas vistas espectaculares del lago y el rostro maya desde CADA habitación. Tiene su propio muelle que hace más accesible el transporte por el lago. El personal del hotel es sumamente amable y hace la gestión para pedir lancha cada vez que se necesita. Los desayunos son completos y variados e incluídos en la tarifa. Es un hotel tranquilo y sus alrededores están muy bien cuidados. Hay que tener en cuenta antes de reservar que NO tienen tv, ni a/c y el agua de la ducha es templada,...

"Fantastic stay—highly recommend! The hotel was excellent, the rooms were clean, and the staff was incredibly friendly. It is in a perfect location near the main strip, making it easy to walk to all the shops and restaurants. The food at the hotel restaurant was delicious, and the lobby concierge was extremely helpful in organizing a group boat trip for us. We felt very safe during our entire stay. Highly recommend!"

"The property is well maintained and the staff very friendly, helpful and courteous. The breakfast was very good."