Hostel di Santiago

"Tuve recogida del aeropuerto y cuando llegué me di cuenta que era otra dirección, otro alojamiento. Estaban estrenando una segunda localización y la que yo reservé estaba llena pero eso nunca me lo informaron de antemano y es algo desestabilizante tener esa sorpresa llegando a un lugar por primera vez. De igual forma fueron muy atentos y me ayudaron a coordinar la recogida del tour del día siguiente que estaba con la dirección original. Habitación y desayuno muy bien."

"Absolutely horrible! I booked this hotel in a package deal with my flight I even have my receipt and when I went to check in they told me I didn't pay and I owed them $400 which is more than I already paid and the people in the lobby had the same issue with there booking. Do not use this hotel they are a scam and will steal your money. I am currently still waiting on my refund from my insurance that thankfully I had but still had to find another hotel which was cheaper."

"Clean room and open 24 hrs. Showers took a long time to get get hot water. No real outside window in rooms. Good enough for its function."

"El Hotel ya no trabaja con uds por lo que no pude tomar mi reservacion. Pesimo.servicio por ambos lados "

"When I got to the hotel, I was told by the receptionist that my room was given to someone else and "

"Incredible hospitality and views of the city of Cusco were the highlights of the hostel for me. The staff works hard to create a very comfortable and welcoming environment, and are happy to help with any requests you might have. The included breakfast is lovely and eating it on their porch overlooking Cusco cannot be beat. I'll be recommending this hostel to any friends that visit Cusco."

"This place honestly looks like it should be condemned. It was disgusting. The walls are peeling, there were 4 different types of flooring in each room, and the bedding and towels were stiff. I checked for bed bugs because the place looked so bad. I’m happy to report there were none. With each step we took, we were afraid our feet would break through the floor, it was incredibly squeaky and uneven. The outlets were inconveniently located. We rented a total of 4 rooms and each was just as bad as...