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Novotel Santiago Providencia

4.0 star property
Find your perfect blend of relaxation and adventure in this lively city. Unwind with a drink by your side or explore exciting attractions just steps away.

Choose dates to view prices

Experience the vibrant energy of Santiago at Novotel Santiago Providencia, an upscale family-friendly hotel near Costanera Center. Relax with a drink at the bar or unwind in the sauna after exploring nearby Vivo Panorámico and Drugstore. The helpful staff, first-rate property condition, and location have earned rave reviews from previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is Rp1.744.416
Rp1.744.416 total
24 May - 25 May

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About this property

Novotel Santiago Providencia

  • Upscale family-friendly hotel near Costanera Center
  • Located close to Vivo Panorámico and Drugstore, Novotel Santiago Providencia provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
    • 6 meeting rooms, a lift and a banquet hall
    • Tour/ticket information, luggage storage and smoke-free property
    • Guest reviews say great things about the helpful staff, first-rate property condition and location
  • Room features
  • All 178 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hairdryers
    • LED TVs with cable channels
    • Heating, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 33520 per pet, per night

Welcoming dogs and cats only

Up to 15 kg per pet

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CLP 13900 for adults and from CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Novotel Santiago Providencia have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Novotel Santiago Providencia?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Novotel Santiago Providencia on 24 May 2026 start from Rp1.744.416, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Santiago Providencia pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 15 kg per pet. There's a fee of CLP 33520 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Novotel Santiago Providencia?

This hotel doesn't offer parking.

What time is check-in at Novotel Santiago Providencia?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Santiago Providencia?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Santiago Providencia located?

This family-friendly Santiago hotel is located in the entertainment district, within a 10-minute walk of Costanera Center and Vivo Panorámico. Drugstore and Clínica Indisa are also within 1 mi (2 km). Tobalaba Station is 6 minutes by foot and Los Leones Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, close to everything and decent restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kaylia

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay and the breakfast was great!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Yalexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the beds and pillows of this hotel. You can get a good nice sleep. Also the breakfast has variety and the location is great. Even though the pool is small, you can get a nice relaxing time.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Vaibhav

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very good breakfast choices.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities
Everything was great: Hotel, rooms, employees, location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Deborah Jean

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and very clean, the staff were helpful. I liked the carafe in the room and water station in the hall to fill it up great idea. Breakfast was fantastic with a large variety of food. Excellent location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

will

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness.excellent service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and attentive during our stay.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, nice rooms, excellent breakfast. Nice location, close to the metro and several restaurants walking distance
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very clean, great food and service
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
Lovely cleaners and staff. Quick check in and out. Perfect location.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Tatiana

Liked: Cleanliness, staff & service
Clean room. Responsive front desk staff.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Linlin

Liked: Cleanliness
Disliked: Amenities
The location is pretty good, it’s clean, but the amenity is poor. We booked a room for two adults, they just supply one tooth brush cup and one mock tower. By the way the towers are old and not clean enough. The bathroom door is sliding down authority with noise. Tiny sink top for personal stuff. You can hear the neighbors’ voice. The TV, poor channel choice. And we can’t use our own YouTube or Netflix or even casting.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, excellent breakfast and staff.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Hong Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here are attentive and helpful. Stayed here for our pre & post Patagonia trip.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

This hotel is a great location, easy walking distance to most sites. Staff are freindly and rooms are clean.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room and breakfast were very good. The location is excellent, staff was friendly.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sustainability efforts

What a delightful stay! The room had everything I could possibly need, and I especially loved the refillable water bottle – such a thoughtful and sustainable touch. Breakfast was a highlight, with truly excellent coffee to start the day right. Great value for money!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
Very comfortable rooms with good amenities. Breakfast are really good.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Plenty of restaurants and the mall close by.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice property near lots of shopping and dining options.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place, the staff is awesome!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Rinat

Liked: Cleanliness, staff & service, amenities
The room was comfortable and the location was good BUT the light in my bathroom stopped working the next day and they were not fixed in the following five days despite the repeated requests
Stayed 6 nights in Jan 2026