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Entire condo

Santiago Town Suites

3.0 star property

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Santiago Town Suites places travelers in the vibrant heart of the city, near Costanera Center. Visitors unwind on the sunny terrace, stay fit in the gym, or enjoy the seasonal outdoor pool. Free WiFi and helpful multilingual staff add convenience to the experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

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About this property

Santiago Town Suites

  • Condo near Costanera Center
  • A terrace, laundry facilities and a gym are just a few of the amenities provided at Santiago Town Suites. Stay connected with free in-room WiFi.
  • Other perks include:
    • A seasonal outdoor pool
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Smoke-free property, a vending machine and concierge services
    • Tour/ticket information, multilingual staff and a lift
  • Room features
  • All rooms are individually furnished, and include comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi.
  • Extra conveniences in all rooms include:
    • Heating and portable fans
    • Bathrooms with showers
    • 32-inch flat-screen TVs with premium channels
    • Balconies, separate sitting areas and kitchens

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 9:30 AM - 8:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (return)
  • Covered self-parking fee: USD 10 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The seasonal pool will be open from December to March
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Santiago Town Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Santiago Town Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Santiago Town Suites?

Self-parking is available for USD 10 per night. Limited spots are available.

What time is check-in at Santiago Town Suites?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at Santiago Town Suites?

Checkout is at noon. Late checkout is available for a fee.

Does Santiago Town Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is Santiago Town Suites located?

Located in Downtown Santiago, this condo building is steps from Museo Arte de Luz and 2.9 mi (4.7 km) from Costanera Center. Santa Lucia Hill and Lastarria District are also within 5 minutes. Bellas Artes Station is only a 3-minute walk and Santa Lucia Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

10

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

8/10 Good

OSAMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利なホテル

空港から近くミニバスでのホテルまでの送迎があり便利。但し水の提供がないのは残念
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait spacieux propre proche du centre ville supermarché en bas de l'immeuble et les gérants sont de bons conseils seul petit truc stipuler que la piscine n'est pas accessible hors saison
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切でフレンドリーな対応。 チェックアウト時間が12:00でしたが、忘れてて荷物を部屋に預けたまま、観光し帰ったのが17:30。 それでも問題ないと言ってくれ料金もかかりませんでした。
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Maria

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Carla

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Ana ximena

Liked: Cleanliness, room comfort, communication

excelente los departamentos,buena atencion y trato

Stayed 6 nights in Feb 2021
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019