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Reviews of Fairfield By Marriott Hokkaido Naganuma

2.5 out of 5
Fairfield By Marriott Hokkaido Naganuma
7 Higashi 10 Senminami, Naganuma, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 22 reviews" "
Rating 8 - Good. 8 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful property
Stayed 2 nights in Feb 2024
Response from Fairfield by Marriott on 16 Feb 2024
Thank you for choosing Fairfield by Marriott Hokkaido Naganuma.We are very happy to hear that you had a pleasant stay with us.We look forward to your continued patronage and look forward to your next visit.

10/10 Excellent

julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very nice aesthetic! The closest major train station is about a 20 min cab ride away. The hotel will coordinate taxis for you if needed.
Stayed 3 nights in Feb 2024
Response from Fairfield by Marriott Hokkaido Naganuma Front Desk on 11 Feb 2024
Thank you for choosing Fairfield by Marriott Hokkaido Naganuma. We are very happy to hear that you had a pleasant stay with us. We look forward to your continued patronage and look forward to your next visit.

8/10 Good

Peter

Stayed 1 night in Feb 2024
Response from FAIRFIELD BY MARRIOTT HOKAKIDO NAGANUMA on 11 Feb 2024
Thank you for choosing Fairfield by Marriott Hokkaido Naganuma.Also, we would like to thank you again for taking the time to complete our survey.We are very happy to hear that you had a pleasant stay with us.We look forward to your continued patronage.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Fairfield By Marriott Hokkaido Naganuma Frontdesk on 20 Jan 2024
Thank you for choosing Fairfield by Marriott Hokkaido Naganuma.Also, we would like to thank you again for taking the time to complete our survey.We are very happy to hear that you had a pleasant stay with us.We look forward to your continued patronage.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very nice the staff are kind the is spacious. however you should go there with your stomach full and buy snacks where you from or buy everything you want because there’s no shops nearby. The nicest thing is you can hang out with the guest at the lobby.
Stayed 1 night in Jul 2023
Response from Fairfield by Marriott on 14 Jul 2023
Thank you very much for choosing Fairfield by Marriott Hokkaido Naganuma.We look forward to your continued patronage and hope to see you again soon.

8/10 Good

???

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの対応が懇切丁寧でまた来たいってなりました
Stayed 1 night in May 2024
Response from フロント on 5 May 2024
このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。また、お褒めの言葉を賜り重ねてお礼申し上げます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回お客さまのお越しをスタッフ一同心よりお待ち致しております。

8/10 Good

HIN LOK HENRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優雅舒適，整潔舒服
Stayed 3 nights in Feb 2024
Response from Fairfield by Marriott on 15 Feb 2024
Thank you for choosing Fairfield by Marriott Hokkaido Naganuma. We look forward to your continued patronage and look forward to your next visit.

10/10 Excellent

kiyonori

Stayed 1 night in Sep 2023
Response from フェアフィールドバイマリオット北海道長沼フロント on 22 Oct 2023
このたびはフェアフィールド・バイ・マリオット北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。またお褒めを賜り重ねてお礼申し上げます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回お客さまのお越しをスタッフ一同心よりお待ち致しております。

10/10 Excellent

Rie

Stayed 1 night in Sep 2023
Response from Fairfield by Marriott on 14 Sep 2023
このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回お客さまのお越しをスタッフ一同心よりお待ち致しております。

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Fairfield by Marriott on 11 Sep 2023
Thank you very much for choosing Fairfield by Marriott Hokkaido Naganuma. We look forward to your continued patronage and hope to see you again soon.

8/10 Good

Taro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
ベッドの高さが異常！
部屋の広さに対してベッドの高さが高すぎ。 ブランドスタンダードとはいえくつろげるものではない。
Stayed 2 nights in Sep 2023
Response from フェアフィールド・バイ・マリオット・北海道長沼マオイの丘公園 on 5 Sep 2023
Taro様このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。また、貴重なご意見をお寄せ頂き、重ねてお礼申し上げます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回Taro様のお越しをスタッフ一同心よりお待ち致しております。

10/10 Excellent

??

Stayed 2 nights in Aug 2023
Response from Fairfield by Marriott on 11 Sep 2023
このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回お客さまのお越しをスタッフ一同心よりお待ち致しております。

4/10 Poor

Yuka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Fairfield by Marriott on 7 Aug 2023
このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回お客さまのお越しをスタッフ一同心よりお待ち致しております。

8/10 Good

Siu Ming Eddie

Stayed 1 night in Jul 2023
Response from Fairfield by Marriott on 2 Aug 2023
Thank you very much for choosing Fairfield by Marriott Hokkaido Naganuma. We look forward to your continued patronage and hope to see you again soon.

8/10 Good

JEONG SEOK

Stayed 2 nights in Jul 2023
Response from Fairfield by Marriott on 1 Aug 2023
Thank you very much for choosing Fairfield by Marriott Hokkaido Naganuma. We look forward to your continued patronage and hope to see you again soon.

10/10 Excellent

Yukiko

Stayed 2 nights in Jul 2023
Response from Fairfield by Marriott on 11 Sep 2023
このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回お客さまのお越しをスタッフ一同心よりお待ち致しております。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
これから開発されるエリアのキレイなホテル
新しくできた球場エスコンフィールド北海道へ行くために宿泊。球場同様新しくキレイでした。また海外のマリオットらしい雰囲気で、ロビーには共用のキッチン設備やドリンク類などもフリーで用意されており、室内もマリオットらしいデザインと広さで快適に過ごせました。
Stayed 1 night in Jul 2023
Response from Fairfield by Marriott on 15 Jul 2023
このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回お客さまのお越しをスタッフ一同心よりお待ち致しております。

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
良かった
Stayed 1 night in Jul 2023
Response from Fairfield by Marriott on 12 Jul 2023
このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回のお越しをスタッフ一同心よりお待ち致しております。

8/10 Good

HO KIT PATRICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel but room is too small to open baggage
Room is clean & tidy. However, the room is too small and not easy to fully open my 24 inches baggage. The hotel nearby is rural and spacy and don't understand why Marriot or the designer limit the room size is a cubical. Staffs are very friendly and helpful. Another drawback is no supply of breakfast or dinner.
Stayed 2 nights in Jun 2023
Response from Fairfield by Marriott on 12 Jul 2023
Thank you very much for choosing Fairfield by Marriott Hokkaido Naganuma.We sincerely apologize for the inconvenience regarding the room size and meals.We look forward to your continued patronage and hope to see you again soon.

10/10 Excellent

JUNICHIRO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Fairfield by Marriott on 20 Jun 2023
このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回のお越しをスタッフ一同心よりお待ち致しております。

8/10 Good

YUKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
お世話になりました
Stayed 3 nights in Jun 2023
Response from Fairfield by Marriott on 13 Jun 2023
YUKO様このたびはフェアフィールド･バイ･マリオット･北海道長沼マオイの丘公園をご利用頂きまして誠に有難うございます。今後とも変わらぬご愛顧の程 お願い致しますとともに、次回YUKO様のお越しをスタッフ一同心よりお待ち致しております。

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, fashionable and the staff were very friendly. It was a very nice stay. The hotel was right next to the highway entrance which gives great access to the airport. It’s important to note that it is the beginning of the highway so there is little to no traffic and noise. There is a “michi-no-eki” (road side station) next to the hotel. It has a few souvenirs and a pizza restaurant. Not much there to be honest. There is also a convenience store 5 minutes walk from the hotel. The hotel has a super mini store with a few snack but not much to be honest. If you’re staying here you should probably eat dinner somewhere else before arriving.
Stayed 1 night in Sep 2022
Response from Fairfield by Marriott on 25 Sep 2022
Dear AdamThank you for choosing Fairfield by Marriott Hokkaido Naganuma. Thank you again for your kind words of praise.We look forward to your continued patronage and hope to see you again soon.