Resor & Hotel dengan Spa di Saugerties

"The staff was either incompetent or rude. No one to help with bags. After asking to have the room cleaned and being told it would be cleaned in a few minutes; it still had not been cleaned 2and a half hours later. No full length mirrors anywhere. The safe was unreachable if you were short. Some of my friends rooms did not have hot water. My friend had a mani/pedi appointment. They took her 40 minutes late. She could only have one service. Wish I had saved the money and stayed at the Marriott."

"It's all great, as far as i'm concerned, but one has to know in advance what sort of place it is. It's a mosaic of rustic on the outside, elegant/modern on the inside, quadruplexes, with classic LPs and a turntable in the room. There's no restaurant, fitniess room, etc.. (which their website makes clear.) i loved it, It's in the heart of the village. You'll want to walk to everything, which I enjoyed. When I was there, I couldn't find a place for breakfast the Wednesday morning I left;...

"This hotel has several buildings in the stockade district. The one I stayed at was on Pearl St, which I suspect is their newest acquisition. It has potentential, but I had the feeling it wasn't quite done. I would certainly stay here again, just in a different building."

"I'm house-hunting in Hudson, so my wife and I have stayed in a few other hotels and B&Bs there. However, one night in Pocketbook and I'll definitely continue booking there. I don't understand the complaints about the noise or rude staff, becauee we experienced the exact opposite. The staff were warm & welcoming, and very friendly. Overnight, it was peaceful and quiet. We stayed on a Saturday night and the hotel was booked out, but besides hearing some light noise above us the next day, it was...

"Room Air condition has so much moisture all the time can't sleep well, Staff was nice but can't Fixed problems."

"This property was beautiful and well maintained and clean. All of the staff were very welcoming and helpful. Very nice room with a view of the forest. Had a delicious ample breakfast outside. Highly recommend this hotel!"

"Clean and spacious room. Friendly staff. Modern hotel with beautiful river view. Limited amenities."

"Room was clean and the host and cleaning staff friendly and accomodating."