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Reviews of Gateway Inn - Savannah

2.5 out of 5
Gateway Inn - Savannah
11520 Abercorn Street, Savannah, GA

Reviews

5.2
Rating 10 - Excellent. 34 out of 211 reviews" "
Rating 8 - Good. 33 out of 211 reviews" "
Rating 6 - Okay. 35 out of 211 reviews" "
Rating 4 - Poor. 30 out of 211 reviews" "
Rating 2 - Terrible. 79 out of 211 reviews" "

5.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Hunchoo

Stayed 1 night in May 2024

2/10 Terrible

Compton

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place had individuals loitering outside, the room was filthy, tube was filthy no toilet paper. That wasn't the worst part. Last night the police had to come because the couple in the next room was fighting and arguing with physical injuries and no staff from the hotel was around. If you you have kids don't stay there very unprofessional establishment
Stayed 1 night in May 2024

2/10 Terrible

Jose Alberto Rivera Rios

Disliked: Property conditions & facilities
Everything
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing.
Nothing about the property was as is was presented. A continental breakfast was promised. None available. A shower chair in the disability friendly room was promised but not available. There was one worker at the front desk and one person cleaning the rooms. Nearby our room were about 5 young men who were smoking and drinking beer. The were standing in the doorways of 3 or 4 nearby room. We heard loud talking well into the night and car motors revving. We imagined the the motel’s proximity to a hospital was preclude these issues.
Stayed 2 nights in Oct 2023

2/10 Terrible

Joseph

Stayed 1 night in Jul 2023

10/10 Excellent

Shawanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Shawanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Shawanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Over Love This Hotel
My stay is always amazing whenever I visit my mama and sister imma always stay with this motel the staff if friendly and understanding
Stayed 1 night in Jul 2023

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
The person who checked me in was polite, if he said if I needed anything, he (Jerry) said he be glad to help. Down fall is a lot of live in was noisy. No respect for travelers.
Stayed 1 night in May 2023
Response from mak on 3 Jun 2023
thank you

10/10 Excellent

Asya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Portia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Horrible Roaches was visible , people where living in some of the rooms and was hanging out all night . It was the worst stay ever

2/10 Terrible

Thaddeus

Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Oct 2022

2/10 Terrible

VERNELL

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROACHES WELCOMED ME
the front desk man, had trouble processing the people who were there before me to check in, LANGUAGE BARRIER, when I finally got my room, it was quite a way from the front entrance. I was greeted by large roaches, no toilet paper and other things which would make me sick if i stayed in the room, i immediately killed a large roach with the almost empty toilet paper roll and took it up to the front desk along with the video of the roach crawling before i killed it. the second staff immediately came from behind the counter and said "follow me", he took me to a room on the upper level, that was clean and quier and very different from the original room.
Stayed 1 night in Jul 2022

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Omg! It was crawling with roaches. Any where you looked. I stood just inside the door for 35 sec and had roaches in my sandals roaches
Stayed 1 night in Sep 2022

4/10 Poor

amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't do it
I'd rather sleep in my car then here . Burns all over the bed, paint chipped off the walls , crackheads in the parking lot , and it smelled terrible. If you need a place where no one cares what's going on in your room like killing hookers this is your place
Stayed 2 nights in Sep 2022

10/10 Excellent

Claudette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I was so relaxed
Stayed 4 nights in Jul 2022

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, property conditions & facilities
The unit itself was very clean but the bed covers need some help.
Stayed 1 night in Jul 2022

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare hotel.
The hotel was super super dirty, roaches were all over one of the 2 rooms we rented. The second room just had a few but that's still a few to many. Sheets on bed were stained and had cigarette burns. One room had roaches sin the beds!!!!! Woke up to roaches on my toddlers pillow and crawling on him. Walls are staned and damaged. Sink wasn't attached to counter was just kinda free floating. Unless your desperate don't come here. We didn't even stay our second night we packed up and left once all the roaches started coming out.
Stayed 2 nights in May 2022

2/10 Terrible

Zakia

Horrible didnt even get a room
Stayed 1 night in Apr 2022

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe and dangerous
My wife and I booked here in early November. When we checked in, there was a lot of extra activity in the parking lot and in front of other rooms. While I was unloading our bags, I actually got to witness a drug deal happen in front of the room next to ours. We immediately loaded our things and found a different hotel to stay at. During the week we were in Savannah, there was at least twice the police were called to this property. We found out from a local friend that it was because of an assault and a shooting. The manager/owner refused a refund and I was unable to get one through this website. I personally carry a concealed handgun and did not feel same at this hotel.
Stayed 5 nights in Nov 2021

8/10 Good

Shahkeilah

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People standing outside, clearly on flakka, twitching and talking loud, just didn't feel safe there.
Stayed 1 night in Apr 2021

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
This hotel is for someone that's needs a place for a night, i would not recommend this hotel for extended stay. The chair is stained to the point that u wouldn't want to sit in it, the ceiling is falling down, the pipes in the bathroom moves..not secured, night stand has carvings in it, the place in general is not clean.the compound does not look safe..
Stayed 1 night in Apr 2021

2/10 Terrible

Kennie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Mar 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just having somewhere to lay my head at
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service
Could be cleaner, great people served its purpose
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort
Upon entering we killed two spiders in our room. Mattress worn out.
Stayed 1 night in Oct 2020

10/10 Excellent

Moses

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2020

6/10 Okay

Justin

Stayed 1 night in Aug 2020

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Shane

Stayed 1 night in Jun 2020

8/10 Good

Ilovethesun, Savannah ga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but saw two roaches in bathroom. It was a cozy room although it was hard to figure out how to change the channel I just did not worry anymore I stayed for a day.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Remodeling looks fantastic!!! All new fixtures All new beds All new flooring Great work!
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This facility has a roach infestation. We changed rooms and still had roaches. I laid down for 20 mins and reach to my bag, on the floor, and two roaches came running out from me moving the bag. Was at the property for less then an hour. It was the worst hotel I have ever stayed at.
Stayed 2 nights in Jul 2019

2/10 Terrible

Crystal

Disliked: Staff & service, property conditions & facilities, room comfort
The WiFi didn’t work at all
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things were great. No problem with check in. They understood when i came late because of the weather
Stayed 2 nights in Jul 2019