Serves lunch and dinner
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Reviews of Hotel Aruss Semarang

3.5 out of 5
Hotel Aruss Semarang
No. 116 Jalan Dr. Wahidin, Semarang, Jawa Tengah

Reviews

9.6

Exceptional

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Koray

Liked: Cleanliness, staff & service, property conditions & facilities
The property exceeded my expectations, from the room to the facilities, everything was first class. I would stay again and would recommend.
Stayed 2 nights in Jun 2023
Response from Sendek on 15 Jun 2023
Dear Mr. Koray,Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review will encourages us to escalate our services.Thank you for your kind words, and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Got a free room uograde. Check in was smooth but extra bed was not available. Airport transfer was also not available Great variety of breakfast.
Stayed 1 night in Nov 2022
Response from Sendek on 19 Jan 2023
Dear Mrs. Jessica,Warmest Greeting from Hotel Aruss Semarang....Thank you for your good review about our hotel. We are excited to know that you are pleased with our hotel and services.We look forward to welcome you again in the near future.Sincerely yours,Sendek PrawinkoGeneral Manager

8/10 Good

Hiroo

Stayed 1 night in Jun 2022

8/10 Good

Leng Teck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean & spacious
The hotel room and toilet was spacious and clean. The breakfast was within expectations. The only downside is the location of the hotel. It is located next to a busy road and probably due to poor sound proofing, traffic noise was rather loud which made it difficult to fall asleep.
Stayed 1 night in Apr 2022
Response from Sendek on 10 Jun 2022
Dear Mr. Leng Teck On, Thank you for choosing our hotel and we are really honored to have you as our valuable guest, and we regret that we did not provide the optimal stay you should expect from us. We sincerely apologize for any inconvenience during your stay. We take our guests' feedback seriously, and appropriate action will take place to ensure this is not repeated. We hope to have another opportunity to welcome you again and show you our commitment to exceptional hospitality. Best regards, Sendek Prawinko General Manager

10/10 Excellent

Willy

Stayed 2 nights in Dec 2023
Response from Sendek on 30 Dec 2023
Dear Mr. Willy, Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. Thank you for your kind words and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager

10/10 Excellent

Chun Ming Edmond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Sendek on 12 Dec 2023
Dear Mr. Chun Ming Edmond,Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review will encourages us to escalate our services.Thank you for your kind words, and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager

10/10 Excellent

yusuke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Apr 2023
Response from Sendek on 8 Apr 2023
Dear Mr/Mrs Yusuke,Warmest Greeting from Hotel Aruss Semarang…Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review will encourages us to escalate our servicesThank you for your kind words, and we would be very happy to welcome you again.Best regards,Sendek PrawinkoGeneral Manager