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Reviews of My Capsule Bali

1 out of 5
My Capsule Bali
20 Jl. Beraban, 20, Seminyak, Bali

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

7.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Anni Helena

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was no one else in the dorm and no AC. The facilities were dirty and mouldy. However, the staff was super friendly and helpful but would not visit again.
Response from My Capsule Bali on 29 Jan 2023
We apologize for your experience at our hotel. In that time there was renovations so that make some services didn't work well.In future we will try to improve and provide the best service for our guest.Hopefully we can meet again. Thanks for your review.

10/10 Excellent

Linnea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so kind! Clean rooms and the pool was awesome!
Response from My Capsule Bali on 29 Jan 2023
Hi Linnea,We are very glad you enjoy your holiday in our hostel.Hopefully we can meet again in next reservation.Thanks for your review