Hotel Menerima Tamu LGBT di Serris

"Hotel was tired and unwelcoming upon arrival and when we had questions throughout our stay. Often being ignored whilst staff were on their phones or having discussions amongst themselves. There was no Aircon in the hotel which was previously present. Durring the 40 degree heatwave it was impossible to sleep and cool down. The saving factor was the pool which although tired was welcome relief from the heat"

"Great location, walking distance to shopping , cathedral. The staff where wonderful and very professional."

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"Amazing property but not having a front desk is an adjustment"

"La publicidad de este alojamiento es ENGAÑOSA: no es un primer piso, es un segundo, con escaleras tipo caracol muy peligrosas y con poca iluminación. El acceso para un viajero habitual con maleta es muy complicado pero nosotros, además habíamos notificado que en nuestro grupo venía una persona con discapacidad. Nos confinaron que podíamos dejar las maletas antes del check in y no pudimos acceder al alojamiento ni siquiera a la hora establecida , ya que había una empleada en el interior y...

"The staff at the reception desk were extremely helpful. The breakfast was excellent and served already at 6:30 and so in time for most of us we have an early flight."

"Clean room. Friendly staff but the check in process was slow and the whole lobby was full of people waiting to check in."