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Reviews of Cordis Shanghai Hongqiao

4.5 out of 5
Cordis Shanghai Hongqiao
No. 333 Shenhong Road, Minhang, Shanghai

Reviews

9.2

Wonderful

Rating 10 - Excellent. 135 out of 204 reviews" "
Rating 8 - Good. 52 out of 204 reviews" "
Rating 6 - Okay. 11 out of 204 reviews" "
Rating 4 - Poor. 4 out of 204 reviews" "
Rating 2 - Terrible. 2 out of 204 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The service is good too!
Stayed 1 night in Mar 2024
Response from Flada on 29 Apr 2024
Dear guest, thanks for choosing Cordis Shanghai Hongqiao and share your great comments. We are so glad to hear that you like our hotel! Looking forward to seeing you in our hotel soon in near future.

10/10 Excellent

Le

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from flada on 10 Jan 2024
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

HAI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from flada on 30 Oct 2023
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

8/10 Good

Happy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地点很好，早餐很丰富。前台先生不会说英文。
Stayed 1 night in Sep 2023

8/10 Good

HAI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from flada on 30 Oct 2023
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

8/10 Good

Bilal

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in May 2023
Response from Frank on 28 Jul 2023
感谢您选择上海虹桥康得思酒店并分享您的评论！非常高兴您对我们酒店非常满意，期待您的下次光临。

6/10 Okay

CATHRYN CHEW FONG

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Frank on 28 Jul 2023
Thanks for choosing our hotel and share your comments online. We notice you may not so satisfied with the stay experience in our hotel. It will be great if you can share us more details then we can improve it. Looking forward to seeing you in our hotel soon.

8/10 Good

Praphasak

Stayed 1 night in Apr 2023
Response from Frank on 28 Jul 2023
Thanks for choosing our hotel and share your comments online. Glad to hear that you like our hotel. Looking forward to seeing you in our hotel soon.

8/10 Good

Elena

Stayed 1 night in Mar 2023
Response from Frank Li on 3 Apr 2023
Thanks for choosing Cordis Shanghai Hongqiao and share your comments. Looking forward to seeing you in our hotel soon.

10/10 Excellent

Ping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2023
Response from Frank Li on 3 Apr 2023
Thanks for choosing our hotel and share your comments. We are so glad to hear that you like our hotel. Looking forward to your next stay soon.

10/10 Excellent

Iain Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Flada on 3 Jun 2021
Dear guest, It is our honor to have you stay with us! We looking forward to seeing you again! Thank you!——Wade Gong Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access
Close to railway station and airport within walking distance. Close to the mall too, you can find lots of shoppes and restaurants. 5 minutes walk to metro too. Great value for 5 stars standard.
Stayed 6 nights in Dec 2019
Response from Frank on 28 Jul 2023
Thanks for choosing our hotel and share your comments online. Glad to hear that you like our hotel. Looking forward to seeing you in our hotel soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

PUI LING BETTY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sincere staff and well organized the room as requested on booking. Great location to all restaurants, shopping area, train, metro and airport in the area of Hongqiao
Stayed 1 night in Jan 2020
Response from Sabrina on 13 Jan 2020
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Sabrina on 24 Dec 2019
Dear Jacqueline, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Sabrina on 24 Dec 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Sabrina on 27 Nov 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-appointed. Comfortable bed, quiet. Extremely convenient to train station.
Stayed 1 night in Nov 2019
Response from Sabrina on 21 Nov 2019
Dear guest, It is our honor to have you stay with us! We looking forward to seeing you again! Thank you!

10/10 Excellent

PUI LING BETTY

Stayed 1 night in Nov 2019

10/10 Excellent

Matthew

Stayed 1 night in Oct 2019

10/10 Excellent

Chunming

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Sabrina on 22 Oct 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

8/10 Good

BethM., Manila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nicely appointed hotel, in the middle of a purpose built business district, near a major train station and large mall. Room was spacious and very clean. Good selection of restaurants in the area.
Stayed 4 nights in Oct 2019
Response from Sabrina on 19 Nov 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Sabrina on 19 Nov 2019
Dear guest, It is our honor to have you stay with us! We looking forward to seeing you again! Thank you!

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Sep 2019
Response from Sabrina on 29 Sep 2019
Dear guest, I am concerned to learn that your recent visit hadn't been up to your expectation.We sincerely hope you would give us another chance to serve you again in future and be able to see improvements on our part. We will always ensure our service quality and sincerely look forward to your visit again! Thank you!

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Sabrina on 16 Sep 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Stuffs needs a lot of work. Front desk is slow and not experience. Gave me the wrong room type I had selected. Guest service is ridiculous is transport charges.
Stayed 1 night in Sep 2019
Response from Sabrina on 16 Sep 2019
Dear guest, I am concerned to learn that your recent visit hadn't been up to your expectation. I am grateful for your valuable feedback as it does help us identify areas of improvement. I would like to assure you that we take your feedback seriously and have taken measures to review and address the matters raised. We sincerely hope you would give us another chance to serve you again in future and be able to see improvements on our part. Thank you.

10/10 Excellent

Yimin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Sabrina on 16 Aug 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2019
Response from Sabrina on 12 Aug 2019
Dear guest, I am concerned to learn that your recent visit hadn't been up to your expectation.We would like to know your detailed feedback as it does help us identify areas of improvement. In addition, we sincerely hope you would give us another chance to serve you again in future and be able to see improvements on our part. Thank you!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommeded for business travel, conveniently locsted opposite Hongqiao station with a mall just behind the hotel
Stayed 2 nights in Jul 2019
Response from Sabrina on 6 Aug 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern, walking distance to Hongqiao railway station was able to avoid long taxi wait lines and traffic.
Stayed 3 nights in Jul 2019
Response from Sabrina on 15 Jul 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Sabrina on 25 Jun 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They over charge for laundry . Might as well buy a new pair of clothing .
Stayed 2 nights in Jun 2019
Response from Sabrina on 19 Nov 2019
Dear guest, I am concerned to learn that your recent visit hadn't been up to your expectation. I am grateful for your valuable feedback as it does help us identify areas of improvement. I would like to assure you that we take your feedback seriously and have taken measures to review and address the matters raised. We sincerely hope you would give us another chance to serve you again in future and be able to see improvements on our part. Thank you.

10/10 Excellent

Wan-Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Sabrina on 24 Jun 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay :)
Great hotel, excellent service! We upgraded to the club floor, where we enjoyed the complimentary breakfast and dinner service. Special thanks to Doris for always taking care of our requests!
Stayed 1 night in Jun 2019
Response from Sabrina on 18 Jun 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Sabrina on 13 Jun 2019
Dear guest, It is our honor to have you stay with us! We looking forward to seeing you again! Thank you!

6/10 Okay

Jackline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, poor wifi!
I stayed here for business. My room was comfortable, clean, and quiet. The bed was exceptionally comfortable which allowed restful sleep after long hours of work every day. The staff were very friendly and helpful. However, I will re-consider staying here in the future only because of the wifi connection. I had a hard time connecting, and the connection kept dropping. I was surprised about this issue since this hotel seems to cater to business travelers and wifi is very important.
Stayed 4 nights in May 2019
Response from Sabrina on 30 May 2019
Dear Jackline, We appreciate your kind comments! I am grateful for your valuable feedback as it does help us identify areas of improvement. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Sabrina on 1 Aug 2019
Dear guest, It is our honor to have you stay with us! We looking forward to seeing you again! Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to railway station with good facilities around
Stayed 1 night in May 2019
Response from Sabrina on 16 May 2019
Dear guest, It is our honor to have you stay with us! We looking forward to seeing you again! Thank you!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to convention center and the mall, subway and train station. You can even walk to convention center, about half an hour walk. But if you’ve walk all day at convention center it is a heck of a day walking ... the only thing, in the morning it’s hard to go down stairs and order a Coffee Pot.. Americans Love Pots Of coffee not Tea cups of coffee .. everybody Was Super Nice, and friendly
Stayed 3 nights in May 2019
Response from Sabrina on 15 May 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to take the high speed train. Food court nearby.
Stayed 1 night in May 2019
Response from Sabrina on 15 May 2019
Dear guest, It is our honor to have you stay with us! We looking forward to seeing you again! Thank you!

10/10 Excellent

Chunming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Sabrina on 13 Jun 2019
Dear guest, It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very comfortable bed and good breakfast selection.
Stayed 1 night in Apr 2019
Response from Sabrina on 3 May 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is probably the best I’ve hAd in. Jina and I’ve been in China 15 years. The team on the executive floor - Doris, Michelle, Meggie are all fabulous . Only negative is the distance from city so if you need a business hotel this is a great option. If you plan on taking taxi’s downtown you will hot traffic and it’s expensove . Overall a great stay!
Stayed 1 night in Apr 2019
Response from Sabrina on 3 May 2019
Dear guest, We appreciate your kind comments! Thank you for your recognition of our colleagues. It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice and close to airport and train station. Internet is really bad.
Stayed 2 nights in Mar 2019
Response from Sabrina on 30 Apr 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will pay more attention to the Internet connection of our hotel.We sincerely look forward to your visit again!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Sabrina on 17 Mar 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager / supervisor were much respectful and helpful, they made my stay joyful.
Stayed 1 night in Mar 2019
Response from Sabrina on 18 Mar 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Sabrina on 30 Apr 2019
Dear guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
One of the best modern hotels, linen was super clean, walking distance to the train and airport, hotel is connected to a shopping mall, great eating area close, will definitely come back
Stayed 1 night in Feb 2019
Response from Sabrina on 27 Feb 2019
Dear guest, we appreciate your kind comments! It's our honor to have you stay with us. We looking forward to seeing you again! Thank you !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was great! The staff are very friendly, the location is great (right next to 虹桥 train station and a nice mall with good restaurants), the room was very nice and clean, the bed was comfortable, and the list goes on and on. Would highly recommend, and my wife and I will stay here as often as possible when we go to Shanghai.
Stayed 3 nights in Jan 2019
Response from Sabrina on 11 Mar 2019
Dear Guest, We appreciate your kind comments! It's our honor to have you stay with us. We will always ensure our service quality and sincerely look forward to your visit again!

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good for business travel, staff was friendly, easily accessible to food and transport options. highly recommended.
Stayed 1 night in Dec 2018
Response from Sabrina on 22 Jan 2019
Dear guest, thank you for your kind comments! We look forward to welcoming you again to Cordis, Shanghai, Hongqiao.