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Reviews of Hyatt Regency Shanghai Jiading

4.5 out of 5
Hyatt Regency Shanghai Jiading
1366 Yumin South Road, Jaiding, Shanghai

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 2 nights in Jun 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Daisy Wu on 29 Nov 2019
Dear Valued Guest, Thank you for choosing Hyatt Regency Shanghai Jiading as your stay destination to Shanghai. We were very happy to know that you enjoyed your stay with us. We are looking forward to extending our warm hospitality to you again in the near future.Marketing Communication Daisy Wu

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Daisy Wu on 29 Nov 2019
Dear Valued Guest, Thank you for choosing Hyatt Regency Shang Jiading as your stay destination to Shanghai. We were very happy to know that you enjoyed your stay with us. We are looking forward to extending our warm hospitality to you again in the near future. Marketing Communication Daisy Wu

4/10 Poor

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
New facility, shinning Staff are rude and unprofessional, room order breakfast sucks!
Stayed 1 night in Jul 2019
Response from Marketing Communication Daisy Wu on 31 Jul 2019
Dear Guest, thank you for your feedback about your stay with us at Hyatt Regency Shanghai Jiading but I am very sorry to hear there were some shortcomings and discomfort about service & breakfast during your stay with us. And for those service & breakfast, we will work with our Service Coach & Executive Chef to make your next visit very happy. We will continue to ensure all our clients leave satisfied and look forward to welcoming you in a short time. Marketing Communication Daisy Wu

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and beautiful alot alot alot alot alot alot alot of good food
Stayed 4 nights in Jun 2019

4/10 Poor

Grant

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Where were the curtains??
No proper curtains in the room so I got woken up by the sun beating through the window every morning at 6am!!
Stayed 2 nights in Oct 2018
Response from Camilla Zhou on 15 Nov 2018
Dear Valued Guest, Thank you for taking the time to share your feedback with us during your recent visit. We are sorry to hear about your experiences in the hotel. Please accept our sincere apologies. As confirmed with our operation team, all of our hotel rooms are equipped with double curtains. Curtains in city view/lake view standard rooms are manually and electrically in all of other rooms. We would be very pleased to provide the curtains closed service for you during your next visit to us. Your experience means a lot to us and we hope we will have another opportunity to serve you in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Camilla Zhou on 15 Nov 2018
Dear Valued Guest, Thank you for choosing Hyatt Regency Shang Jiading as your stay destination to Shanghai. We were very happy to know that you enjoyed your stay with us. We are looking forward to extending our warm hospitality to you again in the near future.

10/10 Excellent

Guillem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hsieh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨、安靜、人員專業又親切、設施環境好,值得推薦。
Stayed 5 nights in Nov 2023

8/10 Good

Jane

Stayed 4 nights in Aug 2023

10/10 Excellent

Osamu

Stayed 3 nights in Dec 2022

10/10 Excellent

xufeng

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Zhengjie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高品质酒店
总体条件很不错,标准五星品质,但是因为区域问题,交通不太方便。
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast area was heavily under-staffed. Management was poor. Waitress at the reception didn’t have ideas how to allocate seats. Cleaning up was highly inefficient. To be honest, it was a bit chaos.
Stayed 1 night in Oct 2019
Response from Daisy Wu on 14 Oct 2019
Dear Guest, thank you for your feedback about your stay with us at Hyatt Regency Shanghai Jiading but I am very sorry to hear there were some shortcomings and discomfort about service & breakfast during your stay with us. And for those service & breakfast issues, we will work with our Service Coach & Executive Chef to make your next visit very happy. We will continue to ensure all our clients leave satisfied and look forward to welcoming you in a short time. Marketing Communication Daisy Wu

10/10 Excellent

Chien-Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Daisy Wu on 29 Nov 2019
Dear Valued Guest, Thank you for choosing Hyatt Regency Shang Jiading as your stay destination to Shanghai. We were very happy to know that you enjoyed your stay with us. We are looking forward to extending our warm hospitality to you again in the near future. Marketing Communication Daisy Wu

8/10 Good

SHOICHI

Liked: Cleanliness, property conditions & facilities, room comfort
静かで落ち着いた環境のホテル
周囲に高い建物がないため高層階からの景色は360℃素晴らしいものがある。部屋も広く清潔だが環境を理由に歯ブラシ、歯磨き粉が備え付けでなく有料なのは残念。また周囲には緑が多く、静かで快適な環境。ホテルの目の前にローソンとその並びに美味しい餃子屋がある。今回止まった部屋は30階。自分の部屋へ行くのも、外出するのも必ず42階にあるロビーを経由しなければならないのが面倒。 スタッフはレセプションやレストランよりもドアボーイや清掃スタッフの方が愛想が良くフレンドリーだった。
Stayed 6 nights in Aug 2019
Response from Daisy Wu on 12 Sep 2019
尊敬する賓客,こんにちは!まずありがとう選択として上海嘉定のハイヤットホテルであなたの宿舎の処に、ホテルは活発ニュータウンの嘉定位置を中心に、接して西部の最大の湖、「遠香湖」、世界の美しい図書館の「嘉定図書館」と呼ばれ、周辺が台北风情街、宝竜城、大融城が10分くらいの距離に嘉定ニュータウンワンダなどの大型デパートで、道楽も設けられている。ホテルは虹橋汽車站、虹橋空港から車で30分ほどの距離にあり、最も近い地下鉄11号線白銀路駅からは一部の都市部へのアクセスが便利だ。再入居を心待ちにしております。市場召喚部Daisy Wu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早餐很不錯,乾淨度有五星酒店水平
Stayed 1 night in Jul 2019
Response from 市場傳訊部 Daisy Wu on 2 Aug 2019
尊敬的賓客,您好!非常感謝您在百忙中抽出寶貴的時間對酒店進行點評,您的肯定時刻鼓舞著我們,我們將認真做好每壹個細節,用最優質貼心的服務來回饋您的支持。酒店位於蓬勃發展中的嘉定新城中心,作為196米高的地標性建築,讓您不論是在客房、大堂還是餐廳內便可享受到嘉定地區獨壹無二雲端視覺盛宴。位於酒店42樓的咖啡廳,為您提供來自世界各地的饕餮自助美食;位於43樓的中餐廳為您提供獨居江南特色的菜系,更有地道的老北京特色果木烤鴨,推薦您下次嘗試!在此代表所有員工向您說聲謝謝,並真誠期待能再次擁有為您提供更加優質服務的榮幸!市場傳訊部 Daisy Wu

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
不錯,基本上都很滿意
Stayed 4 nights in Jul 2019
Response from 尊敬的賓客,您好!非常感謝您選擇入住上海嘉定凱悅酒店。很高興酒店的服務能得到您的認可,您的滿意是酒店 on 26 Jul 2019
尊敬的賓客,您好!非常感謝您選擇入住上海嘉定凱悅酒店。很高興酒店的服務能得到您的認可,您的滿意是酒店莫大的動力,我們相信好的口碑壹定是從客人最真誠的滿意度推存出去的。再次感謝您的好評,得到您的認可是我們最大的榮幸,我們會繼續努力壹如既往的做好我們的服務,期待您的再次入住,祝生活愉快!尊敬的賓客,您好!非常感謝您選擇入住上海嘉定凱悅酒店。很高興酒店的服務能得到您的認可,您的滿意是酒店莫大的動力,我們相信好的口碑壹定是從客人最真誠的滿意度推存出去的。再次感謝您的好評,得到您的認可是我們最大的榮幸,我們會繼續努力壹如既往的做好我們的服務,期待您的再次入住,祝生活愉快!市場傳訊部 Daisy Wu

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019
Response from Daisy Wu on 29 Nov 2019
Dear Valued Guest, Thank you for choosing Hyatt Regency Shang Jiading as your stay destination to Shanghai. We were very happy to know that you enjoyed your stay with us. We are looking forward to extending our warm hospitality to you again in the near future. Marketing Communication Daisy Wu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Daisy Wu on 29 Nov 2019
Dear Valued Guest, Thank you for choosing Hyatt Regency Shang Jiading as your stay destination to Shanghai. We were very happy to know that you enjoyed your stay with us. We are looking forward to extending our warm hospitality to you again in the near future. Marketing Communication Daisy Wu

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
部屋は広くて快適である
Stayed 4 nights in Feb 2019
Response from マーケティング部 Daisy Wu on 15 Feb 2019
尊敬するお客様へ,ハイアットリージェンシー上海嘉定への好評やご愛顧を誠にありがとうございました。お客様により快適で満足のゆく宿泊体験を提供するのは我がホテルのサービス理念で、お客様の承认を得る事が何より光栄です。私たちはさらにいいサービスでお客様に快適さを感じるように努めております。お客様のご宿泊に重ねて感謝しております。次回のご入居に最高級なサービスを提供できることを期待しております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新しく綺麗なホテル
立地面については周囲に何もなく不便もありますが、ホテルはお部屋も広く綺麗で寝心地もよく快適に過ごす事ができました。
Stayed 1 night in Nov 2018
Response from 市場通信部 Camilla Zhou on 23 Nov 2018
尊敬している賓客、上海嘉定ケイトホテルを選んで、今回の上海の宿泊ホテルとしてお選びいただきありがとうございます。ホテルの部屋の快適さを認めることは、私たちの仕事の最大のサポートです。ホテル周辺の3つの大型ショッピングモールでは、様々な利便性を提供しております。また、近くに保利大劇場と最美図書館があります。私たちはあなたの次の旅の選択とサポートを期待しています。

10/10 Excellent

HSIN-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適又舒服的理想飯店,享受難得悠哉的慢活。
床台有聲響不平整的感覺,座中間會有聲響發出。其餘是很棒的飯店。
Stayed 1 night in Oct 2018
Response from 市场传讯经理 Camilla Zhou on 10 Nov 2018
尊敬的宾客,感谢您选择上海嘉定凯悦酒店作为您此次出行上海的目的地。您对酒店的评价是我们倍感荣幸,与此同时,我们也收悉了您的反馈意见。我们将根据您的意见进行查看调整,以确保您的下次体验非常满意。再次感谢您对我们支持与认可,期待在不久的将来再次光临!

6/10 Okay

Cz, Shanghai

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Camilla Zhou on 15 Nov 2018
Dear Valued Guest, Thank you for choosing Hyatt Regency Shang Jiading as your stay destination to Shanghai. We were very happy to know that you enjoyed your stay with us. We are looking forward to extending our warm hospitality to you again in the near future.