Lobby

Reviews of Wyndham Shanghai Nanxiang

4 out of 5
Wyndham Shanghai Nanxiang
No.789 Chaxi Road, Jiading District, Shanghai, Shanghai

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 10 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kirk

Stayed 2 nights in Feb 2020

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service
average condition for DT
good service from the staff. limited amenities and in lower than expected condition. room was dated for a DTH. lots of dinning options nearby, metro is 10 min walk through shopping area . good value stay on outskirts of shanghai, but not convenient for the cbd
Stayed 1 night in Nov 2019

8/10 Good

YAO YI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from MarCom on 8 Oct 2019
Dear Yao Yi, Greetings from DoubleTree by Hilton Shanghai Nanxiang! We appreciate you taking time during your busy schedule to share your rating of your stay with us, we are pleased to know that you enjoyed your stay. We thank you again for your rating and look forward to welcoming you back on your next trip to Shanghai. DoubleTree by Hilton Shanghai Nanxiang

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from MarC哦们 on 8 Oct 2019
Dear Yao Yi, Greetings from DoubleTree by Hilton Shanghai Nanxiang! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay. Your comments made us feel excited. We thank you again for your valuable insights and look forward to welcoming you back on your next trip to Shanghai. DoubleTree by Hilton Shanghai Nanxiang

8/10 Good

YAO YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from MarCom on 3 Oct 2019
尊敬的贵宾, 十分感谢您选择了上海南翔希尔顿逸林酒店并在百忙之中抽出时间进行评分。很高兴看到您对酒店满意,我们倍感荣幸!酒店地理位置优越,毗邻上海四大历史文化名镇之一的南翔古镇,步行可达地铁11号线南翔站,周边有众多商业广场还可信步前往古猗园、南翔老街等知名景点游玩。我们将始终秉承通过提供特别舒适周到的服务,让旅行者重新感受到人间的关爱的品牌承诺!祝您阖家欢乐,诸事顺意!上海南翔希尔顿逸林酒店

8/10 Good

YAO YI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from MarCom on 24 Sep 2019
Dear Yao Yi, Greetings from DoubleTree by Hilton Shanghai Nanxiang! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay. We look forward to welcoming you back on your next trip to Shanghai. DoubleTree by Hilton Shanghai Nanxiang

8/10 Good

Festim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tim.
It was great service, clean but bathrooms need some repairs.
Stayed 9 nights in Jul 2019
Response from MarCom on 5 Aug 2019
Dear Festim, Greetings from DoubleTree by Hilton Shanghai Nanxiang! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed our service. Also, we are deeply sorry for the unhappy episode with regards to the bathroom, we do apologize for the inconvenience, I have shared your comments with the related departments and we will improve our facility maintenance and the service efficiency. We thank you again for your comments and look forward to welcoming you back on your next trip to Shanghai. DoubleTree by Hilton Shanghai Nanxiang

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
great staff - tired hotel
great staff - but a tired hotel needing some TLC.
Stayed 2 nights in Mar 2019
Response from DoubleTree by Hilton Shanghai Nanxiang on 28 Mar 2019
Thank you for writing a review about your recent stay at DoubleTree by Hilton Shanghai Nanxiang. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.

10/10 Excellent

Keimei

Stayed 2 nights in Oct 2022

4/10 Poor

PO-HUNG

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2020

8/10 Good

siu keung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
price is good Little bit old breakfast not good
Stayed 2 nights in Dec 2019

10/10 Excellent

Fredrika

Stayed 2 nights in Sep 2019

8/10 Good

PINGTUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適度佳, 環境清潔, 服務人員態度親切
Stayed 1 night in Aug 2019
Response from MarCom on 15 Aug 2019
尊敬的貴賓, 十分感謝您選擇了上海南翔希爾頓逸林酒店並在百忙之中抽出時間發表您的評論。很高興看到您對酒店環境及服務都感到滿意,我們備受鼓舞!酒店地理位置優越,毗鄰上海四大歷史文化名鎮之壹的南翔古鎮,步行可達地鐵11號線南翔站,周邊有眾多商業廣場還可信步前往古猗園、南翔老街等知名景點遊玩。期待與您再次相遇,讓我們有機會再次接待您!祝您闔家歡樂,諸事順意!上海南翔希爾頓逸林酒店

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from MarCom Dept. on 3 Jun 2019
Dear Guest, Greetings from DoubleTree by Hilton Shanghai Nanxiang! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us. We thank you again for your rating and look forward to welcoming you back on your next trip to Shanghai. DoubleTree by Hilton Shanghai Nanxiang

10/10 Excellent

SEUNGYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 깨끗! 서비스 좋습니다. 기분좋게 머물렀습니다.
Stayed 1 night in Apr 2019
Response from MarCom Dept. on 3 Jun 2019
Dear Seungyung, Greetings from DoubleTree by Hilton Shanghai Nanxiang! We appreciate you taking time during your busy schedule to share your recent experience of your stay with us, we are pleased to know that you enjoyed your stay. Your comments made us feel excited. We thank you again for your valuable insights and look forward to welcoming you back on your next trip to Shanghai. DoubleTree by Hilton Shanghai Nanxiang

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
シャワーの温度が低かったので調整を依頼したところ即対応してくれました。スタッフの対応は◎です。
Stayed 2 nights in Feb 2019
Response from 上海南翔ヒルトン逸林ホテル on 28 Mar 2019
上海南翔ヒルトンホテルの最近の评価を感谢します。フィードバックに感謝し、お客様の経験を改善するために仕事をします。私たちはあなたがまたすぐに访问することを望んで、そして私达の改善に対してどのような见方があることを私达に教えます。

10/10 Excellent

Sik Chung Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from DoubleTree by Hilton Shanghai Nanxiang on 28 Mar 2019
Thanks for staying here at the DoubleTree by Hilton Shanghai Nanxiang. We’re glad you had a taste of our warm, caring service. We look forward to welcoming you back.