"The place was nice, clean and the staff was very friendly and helpful! We booked while travelling and on the website it looked like there was a pool, so we were disappointed to find no pool. Unfortunately it was hard to tell from the confusing technological hoops with the booking apps what the amenities were. This was probably the cause of the confusion. Nevertheless it resulted in disappointment for my grandson. I would give the hotel 5 stars but the reservation process b/c of the third party involvement is a big fat pain!!! Why can’t we just call and make a reservation?"
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