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Shenzhen Kaili Hotel

3.5 star property
Travelers enjoy the best of both worlds at this urban retreat - exploring Shenzhen's excitement by day before returning for spa treatments and steam room relaxation

Choose dates to view prices

Shenzhen Kaili Hotel blends city energy with comfort. Guests can enjoy spa massages, restaurant meals, and in-room WiFi. Business travelers value the conference facilities, and the concierge assists with nearby attractions like Luohu Port and Huaqiangbei.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is Rp836.357
Rp961.886 total
includes taxes & fees
3 Jun - 4 Jun

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About this property

Shenzhen Kaili Hotel

  • Hotel near Dongmen Pedestrian Street
  • Located close to Luohu Port and Huaqiangbei, Shenzhen Kaili Hotel provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. The on-site restaurant, Kaili Cafe, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre and a steam room.
  • Other perks include:
    • Free self-parking
    • Full breakfast (surcharge), express check-out and a lift
    • Smoke-free property, luggage storage and 1 meeting room
  • Room features
  • All 137 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and air conditioning.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Daily housekeeping, electrical adapters/chargers and desks

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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includes taxes & fees
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately CNY 38 for adults and from CNY 38 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
A car is required for transport to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Shenzhen Kaili Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shenzhen Kaili Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Shenzhen Kaili Hotel on 3 Jun 2026 start from Rp836.357, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shenzhen Kaili Hotel?

Self-parking is free at this property.

What time is check-in at Shenzhen Kaili Hotel?

Check-in start time: 2 PM; check-in end time: noon.

What time is check-out at Shenzhen Kaili Hotel?

Checkout is at noon.

Where is Shenzhen Kaili Hotel located?

Located in Luohu, this spa hotel is within 1 mi (2 km) of Dongmen Pedestrian Street and Luohu Port. Huaqiangbei and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Guomao Station is only a 4-minute walk and Hubei Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

7.6

Cleanliness

8.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 107 out of 462 reviews
Rating 8 - Good. 246 out of 462 reviews
Rating 6 - Okay. 84 out of 462 reviews
Rating 4 - Poor. 20 out of 462 reviews
Rating 2 - Terrible. 5 out of 462 reviews

Reviews

Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
All good considering the building is quite old and one of the lifts was out of action for a few days. Staff were very helpful. Room was clean enough. The location is excellent.
Stayed 18 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. Nice comfortable room.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Chi Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and subway, affordable, will stay again.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Linda

Location is very convenient to everything’s.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Shin Ying Cindy

Liked: Staff & service, amenities, property conditions & facilities
Many restaurants surround the hotel
Stayed 1 night in Oct 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
good location near a subway station, lots of places to eat and shop in the area. An easy short subway ride to Lo Wu border crossing to Hong Kong.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helpful with answering all of our questions. This hotel is close to a train station and is 1 station away from Luohu shopping center. Unfortunately during our stay this train station was closed for maintenance. Cost for taxi to Luohu train station was around 10-20 RMB. Many restaurants and convenient stores in walking distance.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Keith

Disliked: Cleanliness

Good Location

Good location. About 15min walk to Dongmen. Big room. However, not provided with coffee or tea bags. Not very good housekeeping service, did not refill bath gel.
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service
Good location if you wanted to go shopping. If not the metro is about a 5 minute walk. There is a restaurant across the street that closes quite late for those who like eating later in the night. What I didn't like about the hotel was that the hallway on our floor had an unpleasant smell, the windows in the room are tinted green, and the shower sometimes goes colder for a few seconds but for the price I can't complain too much.
Stayed 1 night in Mar 2024
Verified

8/10 Good

WAI KWOK BRYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice service and room clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

Ying Leung

Liked: Cleanliness, staff & service
Good access to places
Stayed 9 nights in Jan 2025
Verified

8/10 Good

Wendel

Liked: Staff & service, room comfort

Excellent location

Excellent location, close to everything… Across from the KINGGLORY mall, and can walk to the Dongmen pedestrian street…
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Hon Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

helpful front desk staff

very nice and helpful front desk staff
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

HONG LIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the station and shopping mall
Stayed 1 night in May 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Bai Lu

Liked: Cleanliness, staff & service, property conditions & facilities
good services
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peter loved the Kai Li Hotel!

The hotel room was amazing. We had a king bed in a large and quite room. The hotel is right next to Guomao metro station which is connected to a large mall. There are abundant food choices everywhere around this hotel. The room, the hotel and the location exceeded my expectations!
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

RAFAEL OLIVET

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Moldy, but convenient
Stayed 1 night in Apr 2025
Verified

8/10 Good

mombasa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Hon Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Verified

4/10 Poor

WJ

Disliked: Cleanliness, amenities, property conditions & facilities
Very old, not well kept
Stayed 1 night in Apr 2025
Verified

8/10 Good

Anthony

Liked: Staff & service, room comfort

poor description on rooms

I booked a city view room but i did not view the city. Instead, the window cannot be opened. That means there is no view at all. I believe I should have discount on this
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Sungki

위치는 좋음 히터안나옴
Stayed 1 night in Dec 2025