Search Hotels Near Shimshapura Falls, Bengaluru

"Check in wss very slow"

"Fresh breakfast menu. Good buffet."

"Amazing hotel, amazing staff!"

"Overall experience is okay but not at par as name Welcome by ITC... Hairdryer is not working...We are 4 guests including my 2 kids already mentioned but I had to ask for extra blanket at 11 pm. So it's 3 star out of 5 from my side."

"Good property, staff was helpful. Breakfast was also good."

"Overall wonderful hotel in a great location. Staff are super helpful generally. However breakfast is although a huge spread, the quality of the food is iffy. At times the scrambled eggs were dry and chewy, the dosa colorless and limp, the chutney was mainly water. A surprising thing for this property since it’s otherwise stellar. And in a city like Bengaluru, it’s a shame to have a poor meal in a classy hotel when a smaller establishment offers hygienic, cheap and delicious fare. "

"Room was comfortable. The location was ok. Good restaurants and cafes about 7-8 mins away. "

"Yes"

"We are an Indian/New Zealand family of four (two adults, two children) and stayed at Four Seasons for a week. The location was very good - near grocery shops, restaurants, clothes shops, parks. All staff were very polite, helpful and responsive at all times. It was very good to have a family apartment with kitchenette and two TVs where we could spread out. However, a lot of the amenities we expected to find (especially regarding kitchen/laundry) from what we read online weren't as expected, and there had to be a lot of back and forth communication to sort it out. This caused some inconvenience. There was very little printed information in the room so we had to inquire of staff if we had any question rather than do things ourselves if we wanted to. Room service could only happen in the evening, not when we were out during the day. Hotel is advertised as family-friendly but there were loud parties going on in the basement which is hired out for that purpose. We had no problem with the partygoers who were all well behaved, but the music could be heard in some sleeping areas at night (not all). So there was some inconvenience. However, as said above, the staff were all very respectful and helpful. I think the hotel would benefit from reviewing processes around inventory, maintenance, marketing and communication. "