Ryokan in Shiraoi District

"Excellent hotel. Stayed here for 2 nights and it was an excellent choice. We had a nice hike after a big breakfast followed by onsen in the afternoon. Hotel was perfectly situated. "

"We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town."

"Crystal clean room and facilities. The onsen is truly the best — relaxing, spotless, and perfect after a long trip. The only thing I was a little sad about is that I wished for longer onsen hours, especially for guests with late flights. Breakfast was okay — not a lot of variety, but enough to be satisfying. Overall, a convenient and comfortable stay right at the airport."

"Wonderful"

"Great staff, room is nice"

"As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room."

"Close to Chitose airport. Great place to rest after a long flight before roadtrip around Hokkaido."

"Excellent service, high quality food, onsen was amazing."

"It was a nice hotel before heading to the airport the next day. It’s in walking distance to restaurants and convenience stores. Parking is a bit tight. Overall, it’s a bed and shower … nothing fancy but do you really need more for one night. "