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"It would have been great if I checked in but our flight left"

"Good locations "

"The staff could not have been more courteous and attentive. They made our stay memorable guaranteed our return business !"

"Well placed in terms of access "

"Clean & Great Friendly Staffs"

"Great hotel and has rapidly become my favorite place to stay in Surabaya. Clean and spacious room, great location and I can’t complement the staff enough. All the hotel team were helpful, friendly and made the stay all the more enjoyable. Can’t recommend enough!"

"We all are very impressed with how well the hotel is run. Among 5-star hotels in Surabaya and Jakarta, this hotel is the best and service truly stands out. Room service was prompt and courteous, the Executive Lounge offered excellent food, drinks, and personalized attention, and breakfast at the Pavilion was outstanding. "

"Everything was great; facility, staff, cleanliness, quiet, hot shower. early breakfast, and the patio was a very pleasant escape during layover. "

"I would like to recognize the outstanding service provided by the hotel staff. There are truly made my stay special and memorable. The entire hotel staff from the floor, front desk, restaurant and housekeeping team. They were friendly and always put on their smile and greeting you. They are efficient, professional, respectful, courtuous"