Located in Siem Reap, Empress Residence Resort & Spa is connected to a shopping centre. Siem Reap Royal Residence and Pub Street are notable landmarks, and travellers looking to shop may want to visit Angkor Night Market and Old Market Area. Travelling with kids? Don't miss Angkor Eye. Boat tours and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby. Visit our Siem Reap travel guide
#888, National Road 6, Siem Reap
What's nearby
National Road 6
1 min walk - 0.0 km
Angkor Green Gardens Park
1 min walk - 0.1 km
Boxville Siem Reap
3 min walk - 0.3 km
Angkor Eye
5 min walk - 0.5 km
War Museum Cambodia
12 min walk - 1.0 km
Getting around
Siem Reap Angkor Intl. Airport (SAI)
66 min drive
Restaurants
crystal angkor
2 min drive
Mezzanine Bar @ Angkor Miracle Resort And Spa
2 min walk
Nearadey Cafe
3 min drive
TROPICAL RESTAURANT
2 min drive
Le Jardin des Délices
14 min walk
About this property
Empress Residence Resort & Spa
Luxury family-friendly hotel near Siem Reap Royal Residence
Located close to Angkor Eye and Angkor Night Market, Empress Residence Resort & Spa provides an adjacent golf course, a swim-up bar and a poolside bar. Adventurous travellers may like the Pilates, cycling and fitness classes at this hotel. Indulge in a manicure/pedicure, a deep-tissue massage and aromatherapy at Mealea Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes are offered at the health club; the property also has a free food/drink shopping service, a terrace and shopping on-site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks include:
An indoor pool and an outdoor pool, along with free cabanas, sunloungers and pool umbrellas
Free self-parking and valet parking
Bike hire, access to a nearby indoor pool and access to a nearby health club
Express check-out, a billiards/pool table and concierge services
Room features
All 146 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and bidets
Wheelchair-accessible parking and van parking available
Food and drink
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Restaurants on site
Crown Restaurant
Dynasty Bar
Kroya Restaurant
Royal Pool Bar
Things to do
18-hole adjacent golf course
4 hot tubs
Bicycle rentals
Billiards/pool table
Children's pool
Fitness classes
Full-service spa
Health club
Helicopter/aeroplane tours
Indoor pool
Indoor pool (guest access)
Library
Outdoor pool
Outdoor pool (guest access)
Pilates classes
Sauna
Shopping
Steam room
TV in common areas
Yoga classes
Family friendly
Children's pool
Grocery/convenience store
In-room refrigerator
Indoor pool
Laundry facilities
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)
Separate bedroom
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Guidebooks
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
Computer station
Conference centre (5,382 square foot of space)
Meeting rooms
Outdoors
Barbecue grill
Free pool cabanas
Garden
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Phone accessibility kit
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
2 buildings
7 floors
Banquet hall
Built in 2014
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Bidet
Deep soaking bathtub or rainfall showerhead
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator
More
Access via exterior corridors
Air conditioning
Desk
Desk chair
Free daily newspapers
Free local calls
Individual furnishings
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
Fitness facility
Sauna
Hot tub
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Payment types at the property
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Empress Residence
Empress Residence Hotel
Empress Residence Hotel Siem Reap
Empress Residence Siem Reap
Empress Residence Resort Siem Reap
Empress Residence Resort
Empress Residence Resort Spa
Empress & Spa Siem Reap
Empress Residence Resort Spa
Empress Residence Resort & Spa Hotel
Empress Residence Resort & Spa Siem Reap
Empress Residence Resort & Spa Hotel Siem Reap
Frequently asked questions
Does Empress Residence Resort & Spa have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Empress Residence Resort & Spa?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Empress Residence Resort & Spa on 9 Mar 2026 start from Rp854.210, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Empress Residence Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Empress Residence Resort & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at Empress Residence Resort & Spa?
Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.
What time is check-out at Empress Residence Resort & Spa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Empress Residence Resort & Spa located?
This family-friendly Siem Reap hotel is located near the airport, within 3 mi (5 km) of Angkor Eye, Siem Reap Royal Residence and Old Market Area. Angkor National Museum and Angkor Night Market are also within 3 mi (5 km).
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Reviews
Empress Residence Resort & Spa Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel was nice and very quiet, but the bed was so hard we couldn't sleep on it. We asked for a softer mattress or a topper but nothing was available. The hotel is a long way from Siem Reap centre or any amenities, so even getting some shopping requires a taxi or tuc-tuc, as the hotel is on a busy main road with no pavements.
This is a grand and beautiful hotel. The artistic details are amazing. Staff were very friendly and arranged free rides into town for us which I thought was above and beyond. Our rooms were nice and spacious. I would love to give it 5 stars but the breakfast was possibly the worse we've ever had at a hotel and in stark contrast to everything else about this beautiful hotel. There were very few Western options and the ones that were available were very Chinese style Western. We live in China so are quite used to the Chinese hotel breakfast but even in China there are usually a few pastries or some decent bread or cheese. We agreed that we might stay again because it was so beautiful but if we did we'd just forego the free breakfast and go out in Siem Reap fo morning meal.
The hotel was lovely. It was about 10 minutes from pub street and about 5 or so from the airport. The shuttle to pub street every evening was great. I'm so glad we chose this hotel.
Amazing trip except swimming pool closed without any notice
Nilesh
Stayed 3 nights in Dec 2018
8/10 Good
Verified traveller
26 Dec 2018
Liked: Cleanliness, staff & service, room comfort
Overall good hotel, comfortable stay, close to airport and about 15 minutes away from market area (pub street). Facilities were good and well maintained. Rooms were quite spacious, we had two interconnecting rooms for family for four. Spa experience was also quite good. Most of the employees were nice and courteous. Special mention of Vandy who was quite informative and always ready to help.
Few points though, breakfast was quite average (for 4+ star hotel) with no variation at all. We were there seven days and had the exact same breakfast served every single day!
For a five star hotel there were no facilities or any entertainment for kids other then the pool. A kids club or some local activities or movie by the pool would have been nice to keep kids entertained.
This property has all the trimmings for a comfortable stay in Siem Reap. Although we were given a room in a wing where other guests created enough noise to be a real nuisance and affect my ability to sleep soundly.
Perhaps I could have complained and had it actioned, however I was just so busy being a tourist that I let it go.
I intentionally chose this venue as it was out of town away from Pub strewt to avoid noise.
Also-be wary of the exorbitant prices charged for food and drinks at the bar of the property. Given you can get drinks in the town for $1-$3 when you are charged $7 it leaves a bitter taste.
The best thing is the incredible staff. Thankyou
This hotel is on a main street but stays very quite. Eateries and bars are close by within about 10 minutes’walking. I went in May and the weather was hot and humid and there was a lot of mosquito. I do hope they can put the electrical mosquito repellent in the room and the lobby. Staffs were very timid and you have to say “Hi” to them first. The hotel needs to train them.
Beautiful hotel! Room was sublime, pool was great. Prices at the hotel resturant / bar were very steep! But they offer a free shuttle to the town and pub street (which is definitely recommended visiting) but only at 6pm until 9pm. Any other time is not free. Nothing to do in local area so using shuttle is advisable.
When you drive into Siem Reap the line of luxury hotels on both sides of the road is an amazing sight, and we were shocked to realise one of those hotels was ours. It was a grand entrance to say the least. On arrival our bags were collected and taken to our room whilst we checked in. During the check in process they took us around to a waiting area with welcome drinks and hot towels to relax and wait. Once we were in our mini apartment (which is again something we did not expect) our doorbell rang. It was a waiter with some mango and banana for us to enjoy. We stayed when they had an international buffet night (all you can eat for $15.00USD per person) with some talented local and traditional enterntainment. Definitely worth a look if you are staying when they have this on. We used the tour desk in the hotel to organise a Sunrise Angkor Tour. The guide we had for the day was so knowledgable about the history of Angkor. I could not believe how much he knew! It was fabulous to be able to explore this amazing part of Cambodia with someone who knew what they were talking about.
Ashlee
Stayed 3 nights in Aug 2017
6/10 Okay
Susan, Okinawa
23 Aug 2017
Liked: Cleanliness, staff & service
Very Good Customer Service
Though he customer service was good, the hotel has room for improvements;
1. Wifi was horrible; limited to no connectivity throughout the day
2. Breakfast buffet, though free, the same food was prepared and presented everyday (even on the weekends)
If you are looking for a place to relax, this is not the hotel, for the atmosphere is family friendly: Linus music and kids playing most of the day (meaning you hear this throughout the day).
My family and I found the hotel to be excellent. Clean, great service. Free airport transfer.
Would thoroughly recommend.
jonathan
Stayed 3 nights in Aug 2017
6/10 Okay
Susan, Korea
12 Aug 2017
Cambodia Vacay
I fell in love with the hotel as soon as I checked-in. The staff was friendly, the room was quaint, and the spa was subperb. Some not so good moments: a gecko was in my room for 2 days, the breakfast buffet was always the same (they would run out of food everyday), lunch and dinner menus were so-so. The pool was very nice. If you are looking for a quiet place to stay, this is not the hotel: Loud music every night, hotel guests very loud, and wifi is horrible. If you want a family getaway with limited electronics for the family (since the wifi is terrible), this is the place.
Really enjoy this hotel. Very beautifully decorated. Peaceful place. Restaurant staff was painfully slow at outdoor seating but other than that this place was great!
Hotel building is impressive.
Inside detailing is no-expense-spared: never seen anything so meticulously presented, with plentiful authentic Khmer artifacts.
Pool is great.
However, the colour ambience is rather sombre and dark, like a tomb.
The bad point is the buffet breakfast: only 1 meat choice (either ham or rubbery sausage). All other choices are non-meat and noodle varieties. Very bad waiter service: plates never cleared until the end.