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Fabulous stay at the Serena - I can't think of a more secure hotel. Firstly the English and Pakistan cricket team followed by an entourage from the Czech embassy meant security was always incredible tight. Staff were super friendly and the food at each restaurant was very nice. The complimentary mobile phone was also incredibly useful when out and about. Would certainly return if I'm ever back in Islamabad.

One of the better hotels in Islamabad!

Stayed here with my wife after travelling from the UK and had an excellent experience. The room was immaculate and very modern, housekeeping kept everything spotless throughout our stay, and room service was fast and available 24/7. A fantastic hotel that I’d happily return to, and one that truly deserves its five stars.

Unbelievably good! The hospitality and customer service was second to none! Everyone was so friendly and went out of their way to help with any and everything!

It was perfect a nice vacation with Family.

Good srevice . 3 drivers pickd us up on time from airport very excellent.

We stayed at the hotel for 2 nights. I would suggest the hotel to have better insulation as cold air kept creeping through whilst it was already cold. The bed sheet were slightly stained which was disappointing. The main building of the hotel was pretty and the breakfast was just okay nothing spectacular. There was free parking available for those driving. The hotel is a 15/20 mins drive to Mall Road. The staff at the hotel were kind and professional.

Excellent value for money. Fresh fruit juice for breakfast would be nice. Wi fi can be slow at times.

Reasonable price with Great location, with all kinds of shops around here and staff was helpful and friendly and remain available throughout the stay. Parking was available which is safe and convenient for a traveller. The only thing that needs to work on is the noise from the bus station by make the property sound proofing settings accordingly. Also thankful for the management for upgrading our room as per our desire and convenience.

Wonderful experience. Izzy was extremely helpful

Very accommodating. Checking and checkout amazing timing. Breakfast was good. Staff polite. Thank you

It was 3 night stay included fresh morning breakfast, free bottle of water and free airport shuttle service. The room was very clean and comfortable. Receptionists Abid, Usman and all members of hotel were very polite, helpful. I have attached all pictures. Most of my family members and friends didn’t believe it was 3 start hotel because the service and hotel room was like 4 star. I will highly recommended this hotel to stay in blue area because near by metro bus station to access everywhere...