8/10 Bagus
David
Bepergian bersama keluarga
10 Okt 2025
Disukai: Kebersihan, kondisi & fasilitas properti
We had a good stay at Park Ave Clemenceau. The room was clean and in good condition, renovated well. Housekeeper was friendly, the only downside was, the floors don't get cleaned thoroughly. Our check in experience was not a good one. We arrived at around 3 am, had to carry all our luggage ourselves. When we approached the front desk, the guy was asleep. We said hello a couple of times and he then realised we were trying to check in. He seemed very confused & kept telling us we do not have reservations. This was unacceptable especially when we received several confirmations prior to us arriving Singapore. We did inform front desk of the incident. The Manager sent us a fruit basket to make amends. Unfortunately, a week before check out, we also encountered noisy neighbours every morning between 6 to 10. We were disappointed with the way Management handled this issue. We tolerated and ready to move on.
David
Menginap 27 malam pada bulan Agustus 2025