Search Hotels in South Gateway, Salem

"Parking was great! Staff were great. Property honestly needs some updates and cleaning. "

"Comfortable room and welcoming lobby"

"The Hotel Salem has a nice breakfast selection and good seating options. The beds were comfortable and our room was quiet."

"Clean room. Spacious king suite. "

"Property is currently undergoing renovation and most of the facilities are old but their cleanliness and safety is 7.5/10. Front desk staff were very professional and friendly. I’m sure I’d like to stay again once renovation is completed. "

"Pool/spa area is open until midnight. Kids screaming, running in haul ways and slamming doors. No apparent attempt at controlling them, even after what I know were multiple calls to the front desk to complain."

"I found mold and a cockroach in my room"

"The room was just like the pictures indicated. However, the TV didn't work. I brought it to the attention of the desk and it didn't work for TWO days. When it finally was fixed, the remote only worked within 6 ft. of the TV. Not good when you're laying in bed. One of the towels was frayed. When I came back that night, the bed was made and towels were 'freshened'. Upon closer inspection, the frayed towel was not taken out of service. It was folded and put back on the rack. I talked to the desk about compensating me. They said I need to talk to the manager. Well, the manager was never available when I was and upon check-out, my room was not compensated. When you pay for a room with amenities you expect them to work and be in decent condition. If anyone from Expedia or the Management of the Property is reading this, I would like to talk to you in person. Please contact me."

"Room was exceptional, front desk was friendly and prompt. Breakfast was fresh and tasty"