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Ulasan untuk Cottonwood Inn and Conference Center

2.5 out of 5
Cottonwood Inn and Conference Center
4402 Dakota Ave, South Sioux City, NE

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 475 dari 1001 ulasan" "
Penilaian 8 - Bagus. 339 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 123 dari 1001 ulasan" "
Penilaian 4 - Buruk. 38 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 26 dari 1001 ulasan" "

8,6/10

Kebersihan

9,0/10

Staf & layanan

8,2/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Ann

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you!

8/10 Bagus

Ernest, Steinbach

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ok for a short overnight stay. Somewhat spartan. Mediocre breakfast. Reasonable price.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sara pada tanggal 14 Mei 2024
Thank you for leaving a review. We appreciate your business.

10/10 Sangat Bagus

Autumn

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Everything was perfect!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sara pada tanggal 14 Mei 2024
Thank you Autumn!

8/10 Bagus

Paul

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For the price it was a good stay, really convenient and right off of the interstate. Room was clean, shower was fine and bed was pretty good. It's older but for about half what we normally pay it was a good place for a quick overnight stay. Breakfast had eggs and sausage and glass coffee cups which is more than most cheaper hotels have. I'd stay there again if needed.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sara pada tanggal 14 Mei 2024
Thank you Paul for your review. We are glad you enjoyed your stay here at Cottonwood. We hope to see you again in the future.

10/10 Sangat Bagus

Tim

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good price
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 11 Mei 2024
Thank you Tim for letting us know you enjoyed your stay with us!We appreciate your business and look forward to seeing you again in the future.Sincerely

10/10 Sangat Bagus

john

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
well maintained with courteous staff
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Thank you so much John for your review. Thank you for your comments on our staff, it is much appreciated and we hope to see you again in the future.

8/10 Bagus

Timothy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Older property but friendly staff and very clean and good breakfast
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 8 Mei 2024
Thank you Timothy for your review. We appreciate your comments and are very pleased that you enjoyed your stay with us.Sincerely

8/10 Bagus

Phillip, Diberville

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Drive way needs repaired.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 6 Mei 2024
Thank you Phillip for your review. We do have it scheduled for paving and striping but unfortunately it will be around a month or so to get it done. We do appreciate you staying with us.Sincerely

10/10 Sangat Bagus

Scott

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Comfortable room and stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Randal pada tanggal 6 Mei 2024
We appreciate the feedback.

6/10 Cukup Baik

Joan

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Nice hotel
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sara pada tanggal 22 Mei 2024
Thank you Joan for taking time to leave us a review.

10/10 Sangat Bagus

Tracey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Randal pada tanggal 4 Mei 2024
Thank you for taking the time to leave a rating. We hope to see you next time you're passing through.

2/10 Sangat Buruk

Summer

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Tom

Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Thank you!

6/10 Cukup Baik

Doug

Was told specifically I would get room service and didn’t get any and was short towels. No elevator and I have bad knees and was on second floor. Didn’t mention it when booking room because never been in a hotel without elevator.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Randal pada tanggal 4 Mei 2024
We're so sorry about the issue with the room service. We gave you a 20% refund before you left, though I didn't have a chance to tell you before I left for the day. Thanks for the honest feedback.

8/10 Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Its was in a more of a industrial area.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Randal pada tanggal 22 Apr 2024
We're happy to hear you had a good stay. Thanks for the honest review.

4/10 Buruk

Tony

Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 9 Mei 2024
Good morning Tony,I am sorry that you did not enjoy your stay with us. If you would like to call and discuss any issues with us we would love to hear from youSincerely

10/10 Sangat Bagus

Philip

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The rooms are awfully dark. Could use brighter bulbs or extra desk lamp.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 24 Apr 2024
Thank you Philip for your review. We will look into this issue right away and are pleased that you enjoyed the rest of your stay with us.Sincerely

8/10 Bagus

Charles

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property was great BUT they don’t have an elevator. Hard to take your luggage upstairs when you have back and knee issues.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Randal pada tanggal 6 Mei 2024
Hi, Charles! Thanks for the honest feedback. If we can ever figure out a good way to get an elevator installed, we'll do it! Apologies for the delayed response. Safe travels!

10/10 Sangat Bagus

Modesto

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff made feel at home. Recommended to anyone. Keep doing a great job
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sara pada tanggal 17 Apr 2024
Thank you for your feedback. We are glad you enjoyed your stay. We'd love to host you the next time you visit South Sioux City.

10/10 Sangat Bagus

Gregory, Saskatoon

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was outstanding Friendly and polite.
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 8 Apr 2024
Thank you! We are glad you enjoyed your stay.

8/10 Bagus

Greg

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice room for the money. Pet friendly was a big plus!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 8 Apr 2024
Thank you! We are glad you enjoyed your stay.

8/10 Bagus

Mary, Rapid City

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 8 Apr 2024
Thank you!

4/10 Buruk

Anna

Tidak Disukai: Kebersihan
I was honestly surprised at the high rating of this hotel. I booked my stay based on those reviews so I will give my experience. The room itself was really very dirty in a lot of ways including stains on the bedding. The bed was uncomfortably hard. My neighbor with whom I shared an adjoining door decided to have their tv on full volume all night. It was still on when I checked out. Sadly, I have another non refundable stay booked in a few days. I will not be returning after this trip.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 6 Mei 2024
Anna we are looking into all aspects of the issues you encountered on your first stay. We hope you were able to enjoy your second stay and hope to see you in the future.

10/10 Sangat Bagus

Sherlia, Denver

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My stay here was very pleasant, clean, and friendly staff. Breakfast was good, will add this location to my list for future stays.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 4 Apr 2024
Thank you Sherlia so much for you review. We are very happy that you enjoyed your time with us.We look forward to seeing you again on your next visit to our area!

10/10 Sangat Bagus

Stephanie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy comodo limpio y su ubicación esta a pocos minutos de tiendas y restaurantes!!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sara pada tanggal 1 Apr 2024
Muchas gracias! Nos alegramos de que haya disfrutado de su estancia.

10/10 Sangat Bagus

Hector

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 23 Apr 2024
Thank you!

2/10 Sangat Buruk

Rafael

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Water temperature fluctuations were dangerous. Almost burned both of us at night and next morning. Temperature in room hard to moderate. Breakfast super limited
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Randal pada tanggal 30 Mar 2024
We're sorry to hear you didn't have the best stay. We've two large hot water heaters for the whole hotel, so we'll have to take a look into the issue as it sounds unusual for our setup. We're also surprised to hear our breakfast described as limited, beings it is a hot breakfast and not the typical, limited continental breakfast found at hotels in the area with a comparable price point. Next time you stay, take a minute to make a suggestion. We've actually tried a number of suggestions over the years, though they don't always become popular with our guests ("yes" to the biscuits and gravy, and "yes" to the scrambled eggs and sausage, but "no" to the yogurt with toppings and "no" to the hard boiled eggs). So we hope to consider your suggestion as well. Thank you.

10/10 Sangat Bagus

Sandy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sara pada tanggal 28 Mar 2024
Sandy, we are glad you enjoyed your stay. Thank you for taking time to leave us a review.

10/10 Sangat Bagus

Connor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent location, everything is nearby that you would need for your stay. Staff are incredibly friendly and helpful, they have hot eggs and sausage on the weekends for breakfast
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Randal pada tanggal 26 Mar 2024
We're glad to hear you enjoyed your stay. Thank you!

10/10 Sangat Bagus

Connor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Free hot breakfast eggs and sausage on the weekends, staff are incredibly friendly and very helpful. Highly recommend this hotel
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Thank you for taking time to leave us a review. We are so pleased that you enjoyed your stay!

10/10 Sangat Bagus

Catherine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Decent place for the price
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Randal pada tanggal 23 Mar 2024
We appreciate your patronage. Thank you!

6/10 Cukup Baik

Jean

Bepergian bersama teman
Disukai: Staf & layanan
It was fine.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 22 Mar 2024
Thank you Jean for your review. We appreciate your comments. If there is something specific that we could improve on we would appreciate you letting us know as we try very hard to have happy guests.Sincerely

10/10 Sangat Bagus

Wilfran

Everything was good
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Thank you Wilfran for staying with and we are very pleased that you enjoyed your time with usSincerely

10/10 Sangat Bagus

Maikol

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 8 Apr 2024
Thank you!

10/10 Sangat Bagus

Cordell

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stay was great. No issues with check in or duration. Themes were cool.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Good afternoon Cordell,Thank you for staying with us and we are very pleased that you enjoyed your stay. We appreciate your review.Sincerely

10/10 Sangat Bagus

Aerial

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was extremely nice
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 22 Mar 2024
Thank you Aerial for staying with us and I am very happy to hear that you enjoyed our staff. We hope to see you again in the future.

8/10 Bagus

Carol

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Booked last minute, and felt fortunate to find this comfortable place. All staff were very friendly and helpful. If I need a place to stay in the Sioux City area, I will try to book here.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Thank you Carol for your kind words. We are happy that you enjoyed your stay with us and will look forward to seeing you in the future.Sincerely

10/10 Sangat Bagus

Margaret

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tracy at the front desk was very nice. I hope that is her name . It was on the eve of March 16th. Very helpful and friendly. We had a room that had a broken chair and she accommodated us nicely. Thank you.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Thank you Margaret for your kind words for Traci. I will certainly pass it along to her. We appreciate you staying with us and are pleased Traci fixed your issue with the chair. We hope to see you the next time you are in townSincerely

10/10 Sangat Bagus

Katrina, Adel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 22 Mar 2024
Thank you Katrina for staying with us and we are very happy that you enjoyed your stay with us.Sincerely

10/10 Sangat Bagus

Mike

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good value
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Thank you Mike for your review. We are pleased that you believe that you got value for your hard earned dollars. Stop and see us again when you get to our neck of the woods.

10/10 Sangat Bagus

Steven

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and good breakfast
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Thank you Steven for your kind words. We appreciate you staying with us when you have so very many choices out there. Thank you for your business!Sincerely

10/10 Sangat Bagus

Scott

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was wonderful and the hotel was clean and comfortable. Thanks!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 22 Mar 2024
Thank so much Scott for your review we appreciate your comments and are very pleased to hear that we treated well by our staff.Sincerely

10/10 Sangat Bagus

Randall, Orland

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Parking and access to rooms is open nad easy. Front desk was friendly and efficient.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Thank you Randall for staying with us at Cottonwood.We appreciate you taking the time to leave us a review and hope that we see you again in the future.Sincerely

10/10 Sangat Bagus

Mona

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 25 Mar 2024
Thank you!

6/10 Cukup Baik

Amanda

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The check in clerk was very hospitable and eager to accommodate. Thank you for your kindness and positive attitude. The cleanliness of the hotel is a bit off kilter. There are black mold spots on upper walls of the bathroom, and outlets throughout the room. Especially the bedside wall outlets. The matress cover has apparently not been washed for quite some time related to multiple "love making wet marks," sweat rings, and random debris scattered across the entirety of bed.Which leads me to think, IF housekeeping changed the sheets, they would have noticed and changed the cover as well. VERY prominent marks and various sizes of debris. The parking lot is very dark and makes going out to the vehicle for anything a bit scary, especially so close to the interstate.
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Angel

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan
The tub shower and toilet had not been cleaned. Poop on tub in several places and urine all around McAfee the outside of toilet.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 4 Mar 2024
Good day Angel,I would like to sincerely apologize for your stay. I did some investigating with our staff and nobody received a complaint from you. We would have most certainly moved you to another room as the housekeeping staff obviously were in error as marking this room clean. Again you have our sincerest apologies and if you would like to call the hotel i would visit with you personally.Sincerely

4/10 Buruk

Nicole, Rapid city

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bed was very uncomfortable (hard). Convention center was having a immigrant job fair and left 0 parking for hotel guests for multiple days. The HVAC unit in rooms were extremely loud. Weak coffee.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 4 Mar 2024
Nicole,I would like to apologize for the parking. A local company had rented our event room for 100 and they had no idea that many more would show up to fill out paperwork as they requested space for only 100 attendees. Our beds are fairly new and are quite firm. Maintenance is also checking the heat and air. We do appreciate you staying with us and want you to know that the parking issue is in no way normal for us.SincerelyGM

10/10 Sangat Bagus

Karla

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 22 Mar 2024
Good morning Karla,Thank you for staying with us. I looks like you enjoyed your time with us and we appreciate you letting us know.Hope to see you again if you are in the area.Sincerely

6/10 Cukup Baik

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Beds are really uncomfortable and no water pressure in the shower. Water smells a little strange . Breakfast was scrambled eggs, sauage links, and waffles.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 4 Mar 2024
Thank you Jennifer for letting us know your thoughts.Our beds are really quite new and are a firm mattress. I am having the water issue checked as our pressure is usually extremely high. We appreciate you staying with us and hope to see you again in the future.Sincerely

10/10 Sangat Bagus

Oscar

Goog
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Mary pada tanggal 27 Feb 2024
Thank you for your review and your stay!