Villas in South Tyneside

"Great service from staff had a few issues with accessing room (faulty lock) but soon rectified great hotel not far from racecourse (1.5miles)"

"The staff were helpful and the room very nice. Convenient Parkjng attached to hotel by lift"

"Incredible stay, hotel was modern and had great facilities. Aircon was ice cold which was a pleasure during the heatwave. Bar staff extremely friendly and easy to talk too. "

"This is a lovely hotel with great accommodation and facilities. I had booked a deluxe room and from the Expedia room information this room had AC. Unfortunately, when we got to our room it was very hot ( 31 degrees outside) and it didn't have AC. I went down to the reception desk with my proof of AC showing on that website. Apparently, this is an error!! They do have rooms with AC, but it was £10 extra ( Premium room). After a bit of discussion and the member of staff phoning a manager, we were upgraded for no extra charge ( just a pity it took a phone call). Expedia need to fix this error on their website. Overall, a lovely hotel to stay in."

"Frustrating parking is limited and they only have hotel rates at Q Park "

"Room was REALLY hot and Air Con unfortunately didn’t do much. We’ll still be back though as Food and Leisure facilities good"

"All good"

"Friendly helpful staff . Nice hotel rooms clean & comfortable. Would recommend. "

"The staff make the hotel, they're super attentive and very friendly."