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"It was a very pleasant stay. Very convenient to city center. Lots of restaurants in the area. Staff is friendly, helpful and courteous. The only difficult part was I came in by car service. We spent a half-hour trying to drive up to the hotel. He finally dropped me at the corner and I walked-which was very easy. "

"Clean, comfortable and excellent customer service. Great location in heart of city centre."

"Flush was not working"

"I’m not sure they offered an upgrade"

"The location of the hotel is great, we were visiting family in Torbay which is less than a ten minute drive from here. There are plenty of bars cafes and shops a short walk along from the hotel. if you dont want to pay for the hotel parking there is a public car park at the top of beach road that is a little cheaper. The hotel is well decorated and the reception and public areas were nice and clean during our stay. Our room was spacious and clean, it had tea and coffee as well as a mini fridge. The bed was comfortable, as were the two chairs in the room. Staff were attentive, polite and helpful. We'll certainly use this hotel again on our next visit to Torquay. "

"Breakfast was excellent. Bar meal was good but not great selection. Main Restaurant was too expensive. The room was great, very comfortable. the Seaview was obscured bey vegetation, but after some discussion, the gardener cut the offending vegetation back which mad the view perfect."

"Fun place to stay"

"Lovely place to stay - helpful staff, clean facilities, wonderful spa, and a great location."

"This hotel is right near the centre of Bath within easy walking distance of restaurants and coffee shops, and right next to a big supermarket. "