"we have a family 6 people and we bought 3 room and the other 2 room already given the rom key but the receiption and after that the last key is for our family male and female and still under 18 years and this 2 is brother and sisters so the receiption dont make the room ready and give the key about 1 hour long and the father and the mother have to wait for long about almost an hour and the receiption dont do help to proses the check and always do other customer first then about 1 hour then give the room key to
so suppose this is not too long to wait and everything can talk to the father and the mother there as they were 6 people go for take a rest and this hotel"
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