Southmoor hotel guide. Sage Hospitality hotel in Southmoor, Chicago

"This hotel definitely shows it age. The common areas are generally well maintained and look dated but extravagant. The room we were in had a good view of the city and the location was perfect for what we were there for. While we paid $140+ per night, this hotel reminds me of those seedy little $30/night motels. It was listed at a much cheaper rate (deceptive advertising that is common these days). --THE BAD-- - The floor while it looked clean, left socks and feet dirty. - The AC unit did not work. While it blew air (even when off) it was not cold or hot, as such I would not recommend this hotel for a summer or winter stay, we were boiling with the windows open a crack (security windows on the 7th floor). - Toilet ran and would loudly refill every couple minutes. Also did not flush properly. - broken floor tiles in the bathroom - Water would only get slightly warm IF you left it run for 5-10 minutes first. Hope you like cold showers. - Easy to get lost in this massive old building with many doors and elevators leading to only a select area. --THE GOOD-- - Location was perfect for us, right off of Michigan Ave and a few blocks from the bean as well as the location we were headed to. - The bed, while small was firm, comfortable and felt newer? The pillows were great! - Elevator, while older than dirt (peeling wallpaper) was fast, shook like crazy but fast. - Other than the noise from the open windows (trains constantly going by), it was quiet at appropriate times."

"Everything was great "

"Amazing"

"Excellent customet service. Our car wouldn't start. The manager got jumper cables from another employee and brought his own car out to jump ours. We didn't even ask, he saw us and volunteered to help. There was a room issue when we first checked in. It was immediately corrected and they gave us 2 free drink tix for the bar onsite."

"Nice historic venue. Rooms were a little musty and bathroom could have been fresher. The lobby was great."

"Hotel is in a great location in the city, very clean, quiet, and a good value. Breakfast was nice. We were upgraded to a suite when we checked in, front desk staff and breakfast staff all very friendly."

"The accommodation was very good. Most staff were friendly, just the check in process was annoying because they charge a lot of money if you are there early (and more to have a late check out). So be aware and plan ahead. Also the person at check in told us we had to use the computer on the other side of the lobby rather than just helping us… and didn’t tell us there was a fee so we had to check in multiple times before we could actually get our room. Besides that everything was clean, great location, security staff were very nice. "

"Upon arrival, the guest service agents were kind and attentive to guests, even while others waited in line, and were careful to give each guest their attention. With this location being in the heart of downtown, it was easy to walk to the theatre or enjoy a walk along the lake."

"The entire hotel smelled amazing, clean but also a nice scent. Also it's been nicely updated, lobby and room. The breakfast was great. Hot or cold, good variety. "