Cari Town House di Pulau Sovereign

"Great location with a luxurious twist"

"If you want easy access to SeaWorld Theme Park- then do it. Otherwise, don’t bother. The staff - particularly the managers - are abhorrent and rude. We checked into our room to find a broken toilet seat, bugs flying around and thick black hair all throughout the shower. Disgusting and insanitary. It’s unknown if the shower or bathroom was cleaned after the previous guests. When I flagged the issues and spoke with Suzanna (manager), she turned the tables on me and made it out to be my fault...

"Great location close to theme parks with good facilities and yet a very relaxing setting. The amenities (shampoo, etc) very nice which is something easy to overlook. Nice building and decor. 5 min walk to shops."

"We had a great stay at Meriton overall. The room was clean, spacious, and comfortable, and the location was excellent. The staff were friendly, and the facilities were well maintained. The only downside was that some of the dishes and kitchen utensils weren’t properly clean, so we had to wash them before using them. Apart from that, everything else was great, and we would happily stay here again."

"Great facilities for kids to enjoy"

"Wheelchair accessibility was limited in some areas. Despite advanced notice given of needing a wheelchair accessible room, we were assigned 1 in an area that was not accessible by the visitor's lift. It was labyrinth to get to that area. We had to use the service elevator everytime which was a dingy elevator to fit for safe independent use by someone with a disability. When we raised this with the 'manager' who seemed to be in a hurry and couldn't politely help us, she said the hotel was fully...