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"The room was dirty, the hallways were dirty, the staff was not interested at all to provide a pleasant customer experience. A stunning example is that staff took the elevator before us to transport dirty dishes. The breakfast was extremely messy with empty coffee machines, broken juice machines, empty yoghurt, other products. We had to find our own cuttlery and the staff was generally completely overwhelmed. For nearly 500 euro’s per night the quality was far, far from what is to be expected at those prices. The spa looked good but it was so crowded we decided not to go. The gym is equiped very well but the machines were, surprise- dirty. Really a shame because the venue is fantastic, but clearly very poorly managed"

"Clean, quiet and what I wanted"

"A good welcome, clean room and good shower, as well as a comfortable bed and decent choice in the restaurant. The hotel is looking a little tired and dated, but is brilliant value."

"Good location next to the train station, and tram lines, good hotel staff were helpful would stay again "

"Great place to stay, although there is no bar at the hotel so you need to a short walk into town. Not really a problem but after a long drive, sometimes it's nice to just settle in to the hotel. "

"Ideal hotel nearby the city center. Nice and very fresh breakfast. Friendly people at the reception desk. You can play pool and mini football."

"Lovely peaceful setting and the breakfast was superb "