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Reviews of Hotel Horní Pramen

2.5 out of 5
Hotel Horní Pramen
Špindleruv Mlýn 25, Spindleruv Mlyn

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 7 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Štěpán on 26 Jan 2020
Dobrý den, moc si vážíme Vaší zpětné vazby a budeme se těšit na příští návštěvu! Zdraví celý tým hotelu Horní Pramen

6/10 Okay

Stephen

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Very average, would not rush back.
Hotel is basic, and the rooms are small for families. Service can be slow at times for drinks and meals. The hotel is good 40 mins away from town if walking.
Stayed 5 nights in Feb 2019

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills comfortable hotel with amazing service
No frills, but great value and amazing service. Was perfect for our skiing stay in Spindleruv Mlyn. Couldn't have been more helpful and friendly staff. Our room was basic but had everything we needed which was basically just a place to crash out after a day of skiing - comfy beds in a warm room, with a strong shower. Precisely what we wanted and nothing more. Special mention should go to Stepan who was amazingly helpful and attentive and the rest of the staff who were lovely.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great views, staff, and overall good.
Hotel is simple, but staff was outstanding and friendly. Location is beautiful with views of valley. There is a challenging road which is icy and not easy to drive to reach there. Rooms are basic. Overall, it was a great place to stay in Spindleruv Mlyn and we enjoyed it.
Stayed 4 nights in Feb 2018

10/10 Excellent

Martha

Stayed 1 night in Aug 2023

4/10 Poor

Renate

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Naja!
Das Personal war hervorragend. Sprachlich schwierig, aber es gab immer einen Lösungsweg. Frühstück war toll! Das Zimmer für 3 Personen zu klein. Ausstattung sind wir besserrs gewöhnt. Nasszelle ohne Spiegel, auch sonst unfertig. Wir waren froh, dass das Wetter mit spielte.
Stayed 3 nights in Jul 2023

8/10 Good

Maria Susann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstück und Servicepersonal waren hervorragend! Schöne familienzimmer mit zwei Räumen. Einziges Manko, die Hellhörigkeit. Also oropax mitnehmen.
Stayed 10 nights in Jul 2022

8/10 Good

Lotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fint standard-hotel
Vores GPS kunne ikke finde vej til hotellet, så vi parkerede i byen. Hotellet ligger i skoven op ad en bjergside. Derfor tog vi taxa om formiddagen fra hotellet til pisterne og tog først retur efter aftensmad. Taxachaufførerne er meget pålidelige og punktlige. Regn med ca. 250-350 (lokal valuta) hver vej. Der er ca. 5 min. kørsel til centrum og pisterne. Vi kunne se at nogle af bilerne ved hotellet havde snekæder på, men ikke alle. Hotellet har et rum til opbevaring af skiudstyr. Vi havde 2 værelser til 6 personer (2+4) og med mountain view. Flot, flot udsigt - som også kunne nydes fra restauranten. Morgenmaden var okay standard. Hvis man vil spise aftensmad på hotellet, skal det bestilles i restauranten dagen i forvejen i Receptionen. Det er også i Receptionen at ugens menu kan ses. Forskellig ret fra dag til dag. Vi spiste ikke til aften i restauranten, så dér kan vi ikke lave nogen anmeldelse. Der er ret lydt på værelserne (fra gangen og naboværelserne), men der er dog ro om natten. Dejligt. Generelt levede hotellet op til de 2 stjerner.
Stayed 4 nights in Feb 2022

8/10 Good

Ditte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt lille hotel
Et rigtig hyggeligt hotel. Beliggenhed inde i skoven med udsigt ud over byen. Venligt og smilende personale.
Stayed 6 nights in Feb 2020
Response from Stepan on 18 Feb 2020
Kære Ditte! Mange tak for den smukke anmeldelse. Vi ser frem til dit næste besøg. Med venlig hilsen Štěpán Runát

8/10 Good

Anna, Ludwigshafen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Aussicht
Tolles Hotel auf dem Berg, mitten in der Natur. Sehr freundliches Personal, wir sind sehr zufrieden!
Stayed 2 nights in Jul 2018

8/10 Good

Mette

Liked: Cleanliness, staff & service, property conditions & facilities
Godt ski sted
Dejligt sted at stå på ski.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Clean but small rooms, difficult access in winter
Hotel czysty i ogólnie OK poza ekstremalnie małymi, bardzo skromnie wyposażonymi pokojami, bez TV. Uwaga - hotel położony bardzo wysoko, dojazd leśną, wąską (asfaltową) drogą, w zimie może być bardzo trudny i przysporzyć dużo stresu! Nawigacja źle też kieruje, jechać główną drogą i skręcić jak będzie znak na ten hotel. Jedzenie dobre, bardzo dobre lokalne piwo. Hotel is OK and clean but very difficult drive access because of mountain location.
Stayed 3 nights in Jan 2018

6/10 Okay

ALIAKSANDR

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Jan 2018