Eksterior

Ulasan untuk Best Western Plus St. Louis Airport Hotel

2.5 out of 5
Best Western Plus St. Louis Airport Hotel
4576 Woodson Road, St. Louis, MO

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 641 dari 897 ulasan" "
Penilaian 8 - Bagus. 170 dari 897 ulasan" "
Penilaian 6 - Cukup Baik. 44 dari 897 ulasan" "
Penilaian 4 - Buruk. 12 dari 897 ulasan" "
Penilaian 2 - Sangat Buruk. 30 dari 897 ulasan" "

9,4/10

Kebersihan

9,4/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Derrick J, Henderson

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Dawn

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk gentleman was great, very knowledgeable and helpful
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Susan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The facility is nice and the one desk clerk was very polite and helpful during our check-in. The only problem was there was only 1 desk clerk and LOTS of people waiting to check in. Make sure you have your patience pants on because it may take quite a while to finally get to that nice room!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mei 2024
Thank you for taking a moment to share your experiance, we appreciate your patience as new team members are learning. We look forward to hosting your future visits!

10/10 Sangat Bagus

Nebojsa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Check airport shuttle schedule day before flight to schedule appointmentto pock you up
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mei 2024
Thank you for sharing!

10/10 Sangat Bagus

Beate, Mittenaar

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ein sauberes Hotel. Direkt daneben war die Autovermietung Alamo...sehr praktisch. Was mir nicht so gut gefallen hat: es gab nur einen Subway und eine Bar/Restaurant in der Nähe.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mei 2024
Vielen Dank, dass Sie Ihren letzten Besuch mit uns geteilt haben! Wir haben Ihren Aufenthalt sehr genossen und hoffen, dass wir Sie auch in Zukunft bei uns begrüßen dürfen.

10/10 Sangat Bagus

Holly

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff, especially Kitty, were incredibly kind and helpful. Very clean room with a nice pool, gym and (actually good)complimentary breakfast. This hotel is located close to airport with a great shuttle to and from the hotel. I was nervous about the negative reviews, but im assured that those people were just complainers who look for any outlet to "watch the world burn". Great stay. Highly recommended!
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient to the airport…
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mei 2024
That's a fact! Thank you for staying with us!

10/10 Sangat Bagus

Maxine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient for airport. Lack of dining options within walking distance.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Jasmine

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So clean! Smelled great!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Manager pada tanggal 19 Mei 2024
Wonderful!

10/10 Sangat Bagus

Tanya, Sioux Falls

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 19 Mei 2024
Thank you, Tanya!

10/10 Sangat Bagus

Sheri

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place. Great INDOOR pool! Early morning shuttle service Quiet. Great staff. Good breakfast.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Manager pada tanggal 9 Mei 2024
Sheri, we appreciate your taking a moment to share some feecback!

10/10 Sangat Bagus

Martha, Huntington Beach

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
excellent
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Manager pada tanggal 9 Mei 2024
Awesome!

10/10 Sangat Bagus

Victoria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
*
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Guest Relations Manager pada tanggal 9 Mei 2024
Wonderful!

10/10 Sangat Bagus

Kristi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was pleasantly surprising. Very clean. Very nice folks.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 9 Mei 2024
Krisit, thank you for sharing! Until next time... :)

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy in and out
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 9 Mei 2024
Perfect, we strive for easy on both sides. We hope you will choose to stay again when your travels may bring you to St. Louis

10/10 Sangat Bagus

Frank, Quincy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 9 Mei 2024
We look forward to your return!

10/10 Sangat Bagus

sean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 9 Mei 2024
Thank you for sharing!

10/10 Sangat Bagus

belinda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thx
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Thank YOU for sharing!

10/10 Sangat Bagus

Angelique

Traveler bisnis, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every time we entered into the property it smelled clean and was kept clean. Breakfast was delicious, accessible and enjoyable! My family and I were very pleased with our stay and our free hotel shuttle service to and from the airport.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Thank you for sharing your first hand experiance with us! We are thrilled your family enjoyed every facit of their stay and lok forward to your return.

10/10 Sangat Bagus

Ashley

Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 19 Mei 2024
Thank you, Ashley!

10/10 Sangat Bagus

Bonnie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was very close to our terminal … only 6 minute drive.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Bonnie, we seriously couldnt get any closer to terminal 2 if we tried. Thank you for choosing to stay with us prior to your flight!

10/10 Sangat Bagus

Shelah

Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 9 Mei 2024
Shelah, thank you for taking a few moments to share!

10/10 Sangat Bagus

Heather

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel for convenience to airport. Clean, updated, very friendly staff and breakfast. Also very good airport shuttle.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 30 Apr 2024
Heather, thank you for sharing your feedback on your most recent stay! We lookforward to being your home away from home.

2/10 Sangat Buruk

Daniel, bronx

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
this property pulled the classic bait and switch the reservation advertise me clearly states deposit of $200 will be assessed for anyone under the age of 21 that wants to check in or anyone local living within 30 miles. St. Louis, Missouri I live in New York City, which is 15 hours away and I’m 37 years old are the facts
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 7 Apr 2024
Daniel, after checking and then double checking to ensure nothing was missed, it appears your reservation was not charged a deposit at all. You are correct, as stated in your review here: there is a 200 deposit charged if you reside within 30 miles of our property, under the age of 21 at check-in, or if you will be choosing to pay with cash. All of wich the deposit is returned upon checkout provided there are no damages to the property. We do hope in the future, a deposit charged to other guests per policy, will not cause a disturbance to your stay.

6/10 Cukup Baik

Michael

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Thank you for sharing! We hope to acheive those final stars next visit!

8/10 Bagus

Elizabeth

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Clean and convenient for dropping off the rental car and getting to an early morning flight.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Guest Relations Manager pada tanggal 5 Apr 2024
You cant get too much closer to 5 diffrent rental car locations all within a 3 block radius! Thank you for sharing

10/10 Sangat Bagus

Erica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Will be back
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 5 Apr 2024
We look forward to that!

10/10 Sangat Bagus

Lori

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
i was really impressed with this hotel. i've paid twice this for other hotels that weren't near as nice. and the girls at the front desk were very nice and helpful.
Tanggapan dari Guest Relations Manager pada tanggal 9 Mei 2024
Lori, we thank you for such a great review! We strive for a home-away-from-home feel and we are greatful that was the takaway during your visit.

10/10 Sangat Bagus

Anne

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Thank you for sharing!

8/10 Bagus

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to park and get to.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Thank you for sharing!

2/10 Sangat Buruk

Cole

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 5 Apr 2024
Cole, please reach out to us directly so we can hear further how we may be able to remedy this stay and areas of improvement!

6/10 Cukup Baik

Kaycee

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Room was the best part of this location. It was clean and comfortable but despite being a smoke free facility listing no smoking/vape/marijuana the entire floor and our rooms smelled like marijuana multiple nights we were there. It was also very noisy with slamming of doors every 5 minutes after 11pm and children running thru the hallways also every 5 minutes. Staff told us the place were busy when we brought it up. Not sure why there are rules in place then. Breakfast had hard biscuits that felt like they were leftover from the day before, the bacon was see thru and the eggs were cold. If it were for the comfortable and clean room this would be a hard 1 star review.
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

Jari

Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Thank you for sharing!

10/10 Sangat Bagus

Yolanda

Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Thank you for sharing!

8/10 Bagus

SARA

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 5 Apr 2024
Sara, we look forward to making your next visit a 5 star experiance.

6/10 Cukup Baik

José, Bloomingdale

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
EL DESAYUNO ES DE MUY MALA CALIDAD. LA LIMPIEZA EN EL AREA DE DESAYUNO DEBE REALIZARSE UNA VEZ CULMINE EL HORARIO, NO DURANTE LA PRESENCIA DE LOS CLIENTES. NO SE DEBE RECONENDAR ESTE HOTEL COMO UN SITIO FAMILIAR PARQUE NO LO ES, ES UN HOTEL DE PASO PARA CONTINUAR UN VIAJE O PARA POCA DURACION PORQUE LAS INSTALACIONES SON MUY BÁSICAS QUE NO CORRESPONDEN A UN AMBIENTE FAMILIAR.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mar 2024
Gracias

2/10 Sangat Buruk

Marianne

Bepergian bersama keluarga
We arrived around midnight and were exhausted. We went to our room and it had not been cleaned! We had to go back to the front desk to ask for a clean room.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mar 2024
We appologize the incorrect keys were provided upon arrival to an unclean room, we are glad our desk agent was ble to quickly rectify the issue.

10/10 Sangat Bagus

Pamela

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Very clean and staff was very accommodating.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Thank you for sharing with us!

10/10 Sangat Bagus

Pamela

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mar 2024
Thank you for taking a moment to share your experiance!

10/10 Sangat Bagus

Joey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Always great staff at checkin. Nothing to eat around airport though. But for early flights my favorite, clean, simple place. Shuttle quick!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 8 Mar 2024
Joey, we are greatful we have become your go-to when a flight out of Lambert is needed!

2/10 Sangat Buruk

Yolanda

I got to the hotel to check in and was told that I had to give a $200.00 deposit since I live less than 30 miles from the hotel. I didn't have the extra funds to put down a deposit. So I had no choice but to cancel my stay a the front desk. But in doing this I loss my payment for my room because I didn't give a 24 hour notice. This is so unfair to me as the customer since this information wasn't provided when I made my reservation on- line. If this information was given up front before I confirmed my reservation I wouldn't have went thru the reservation. I feel that I should be given a credit so I can have the opportunity to stay at the hotel in the future. Plus I feel it would only be fair to me as the customer.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 8 Mar 2024
Yolanda, we appologize for any mis-communication there may have been; if we as a hotel are not honoring a reservation charges do not stand. We do have our deposit policy articulated on all websites and reservation confirmations which do highlight this 200 hold. I am sorry it was missed! Please touch base with the hotel directly if any further assistance may be needed.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean room, fast check in. Fast shuttle service to the airport. If you're a member its $5 per night to park your car at the hotel during your trip.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 8 Mar 2024
Thank you for choosing us when in St. Louis! Until next time, safe travels.

10/10 Sangat Bagus

Tamia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The water was not hot in the mornings but over all it was great place to stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mar 2024
Informing us when anything may need improvement allows us to provide a better experiance for others, thank you for sharing!

10/10 Sangat Bagus

Dawn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good location
The hotel was very clean, check in was fast. Employees very friendly. Perfect location to the airport. Shuttle service was good.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Christina

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 23 Apr 2024
Thank you for sharing!

8/10 Bagus

Crystal

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was clean and smelt nice. The breakfast wasn’t that good.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 5 Apr 2024
Thanks to your candid feedback, Crystal, we have since revamped our breakfast offerings. Thank you!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mar 2024
We lookforward to your next stay!

10/10 Sangat Bagus

Amanda

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not much around being located by the airport but very clean and the gentleman at the front desk was very quick at checking us in. Made it very easy for us to drop our rental car off and walk back to the hotel which was not even a 2 minute walk away so we are able to shuttle to the airport from the hotel for our 5am flight and not have to worry about returning the car that early
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 8 Mar 2024
Amanda, you have that right; there is no way to get any closer to all of the rental car locations; talk ahout convieniant!

4/10 Buruk

Jamie

Traveler bisnis
Tidak Disukai: Staf & layanan
The staff was rude
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 24 Mar 2024
Jamie, I am sorry this was the perception of your recent visit. We hope you will allow us another oportuntiy to exceed your expections.

10/10 Sangat Bagus

Leidy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location and overall good stay
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Relations Manager pada tanggal 12 Feb 2024
Leidy, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Safe travels!