I had been assured a room on the 3rd floor, which was most likely to be a pet-free room because I'm allergic to pets. We were given a 2nd floor room, but since we were later due to traffic, I can let that go. The tv would't come on - I looked behind the tv and couldn't see much. It was dusty and the fridge and microwave were plugged into the same area. When checked out I told them the tv wouldn't work - they said it was probably unplugged! I was told the hotel was full so why wouldn't they have all the rooms ready to go, including tvs plugged in?!!! There were stains on the carpet - a stain on my bed cover. Amenities were ok and the breakfast was OK - just standard items, nothing fancy. I expected more from this hotel.