St. Michaels hotel guide. Best Western hotel in St. Michaels, Maryland

"Had to pay 10 dollars a day for parking which wasn’t disclosed before booking. Location was perfect. Stayed 5 nights and our bed never got made. Had to go down to front desk every day for clean towels. Complained to front desk and standard response was that she would document it. The AC unit made a high pitched noise so in the dead of night it was very noisy. We won’t stay at another Marriott hotel. "

"We loved everything about this place. Location was walkable to everything on site parking bar and restaurant was not open when we were there on a Tuesday but we did have a wonderful complimentary breakfast which was amazing. Fresh croissants mini crustless quiche yogurt fruit bagels juice and coffee. It was perfect. We indulged in the smores by the fire pit at night. Just loved our room with beautiful decor comfortable bed and pillows and complimentary snacks and water. Will def come back again! Staff was also wonderful!"

"Staff was friendly and the room was clean nice little suite"

"Under construction. It was not noted when I reserved rooms. Got there pass 10 pm no front desk. Waited for about 20 minutes. Front desk had to run something upstairs. He was very nice and apologize he was the only one there. Valet refused to valet our 12 seater van. My husband had to find the lot. They started construction noise before 8. One of the room had the fridge so loud My sis in law had to unplug the fridge. Heater was not working.... I was just not happy with this hotel."

"Beds are cozy and pillows are great!"

"The place was clean, the room was also clean. Breakfast and breakfast staff were very good. The hot tub was dirty. Pool water was not clean because it gave my granddaughter a pink eye. Overall I was happy. "

"A"

"The representative at breakfast was exceptional. I did not get her name, but it was Saturday/Sunday 4/25 and 4/26. She was kind and very efficient. We loved talking to her, and she should be commended for her work. Only dismayed that there was not a closet or anywhere to hang clothing. "

"We were in a room directly onto of the bar you could hear the music in our room. It was very annoying also the air conditioner was very loud."