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"This hotel is well situated in the center of the medieval town. Our windows looked out on the Altehaus (1392). They have very limited onsite parking (try to reserve ahead) but the public garage on the river is only a short walk. The included breakfast buffet is adequate if not sumptuous but the room was very modern and comfortable and the staff, friendly and helpful. Overall a great choice, reasonably priced for a night in Bacharach"

"We stayed in the "Comfort Double Room" part of the hotel, and the place was far from 4-star superior quality. It felt like an unmaintained 1980s relic with unpleasant red shag carpet and almost zero soundproofing. The room was objectively dirty and hazardous: Hygiene: There was active mold on the bathroom ceiling and in the shower grout. The toilet had a visible brown biofilm build-up under the rim, and the water faucet was covered in heavy limescale. Expired Food: I found coffee creamers that had expired over 100 days ago (Dec 2025) and minibar chips expired by two months. Security: While we were out, housekeeping took an active key card from our room without explanation. We had to go back to the desk to reprogram everything because we didn't know who had it. Service: Breakfast service was incredibly slow; it took a very long time just to get a coffee. Management provided a partial discount after I showed them the photos, but a refund doesn't fix these health and safety issues. If you book here, be very careful which wing they put you in."

"The owner Paul is very friendly and hands on with the operation. Room we had was big for 4 people. Breakfast was included in our price and was excellent! We thought pricing for accommodation was fair for what you get. The only negative we had was poor WiFi connectivity/ strength. "

"Very spacious and comfortable rooms, friendly staff, incredible view from the dining room and delicious breakfast. I try to stay here twice a year. Wouldn't stay anywhere else in Bad Kreuznach,"

"The hotel was nice, clean and well maintained. The staff was helpful and the breakfast was good. The room we had was very small, there was just enough room to move from the bed to the bathroom, but it was clean."

"Breakfast was the usual German buffet with many extended options. Very good. Rooms are modern, spacious, and clean. Staff is helpful and handled all dietary restrictions without a hitch."