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Reviews of ibis Stuttgart Centrum

2 out of 5
ibis Stuttgart Centrum
Marienplatz 8-10, Stuttgart, BW

Reviews

8.0

Very good

Rating 10 - Excellent. 89 out of 353 reviews" "
Rating 8 - Good. 195 out of 353 reviews" "
Rating 6 - Okay. 53 out of 353 reviews" "
Rating 4 - Poor. 12 out of 353 reviews" "
Rating 2 - Terrible. 4 out of 353 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service
It was a pleasant stay at a basic-level hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Samuel, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed a few times here. Its always Clean, easy, and very affordable. Great value for the price.
Stayed 2 nights in Jun 2023
Response from Helena Klusin-General Manager on 10 Aug 2023
Dear Samuel,thank you for your great review and the nice comments for your stay in our hotel. We are glad that you enjoyed your stay and would be happy to welcome you again.Best regards

8/10 Good

william

Travelled with family and small children
Property was excellent staff friendly and helpful always with a smile.. The worst thing about trip is booking through Expedia. I would recommend booking directly through the hotel.
Stayed 4 nights in Apr 2023
Response from Alba Vaca / Assistant Manager on 27 Apr 2023
Dear William,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2023
Response from Alba Vaca / Reservation Dept. on 17 Feb 2023
Lieber Ralph,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was serviced daily, quiet area.
Response from Alba Vaca / Reservation Dept. on 16 Jan 2023
Dear Karen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet, clean and comfortable room. Great, inexpensive full breakfast. Close to stores and a market that’s open to midnight.
Stayed 4 nights in Dec 2022
Response from Alba Vaca / Reservation Dept. on 16 Jan 2023
Dear Nina,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Typical Ibis - decent value for money but after a long way walking around the city, the room just wasn’t a comfortable place to be. The seating and flooring are hard. The bed wasn’t comfortable. I did not use breakfast facilities. If it was only for one night, I think it would be ok. It’s very close to U-Bahn station to access the rest of the city and there were a couple of cafes and supermarkets nearby but no nice bars.
Stayed 3 nights in Nov 2022
Response from Alba Vaca / Reservation Dept. on 16 Jan 2023
Dear David,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
Very clean and close to the central location of stuggart.
Stayed 2 nights in Aug 2022
Response from MD on 22 Sep 2022
Thanks for your review, Eric. We look forward to welcoming you as our guest again in the future.

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not really explore to much of this property. I needed a bed following flight cancellations and this was a great place under the circumstances. Staff was friendly and very helpful. €30 approximately for taxi to airport.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Stayed 6 nights in Jan 2022

6/10 Okay

Cindy

Travelled with family
Disliked: Property conditions & facilities
Average place to stay
Location is great but the hotel is a bit run down. Clean bedsheets and towels though. Breakfast is average, will be good if there are more hot food, perhaps it’s due to New Year’s Day, lack of staff in kitchen...
Stayed 1 night in Dec 2021

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
very good hotel, good value, carpet is old ( no big deal), clean lots of room, good location, good wifi, near train
Stayed 2 nights in Sep 2021

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
very clean, great location and staff. square outside is a party place for kids on Friday and Saturday night but its not dangerous, room was very quiet I couldn't hear the kids. cool bathroom, like a boat
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Bongkoch

Stayed 1 night in Apr 2020

8/10 Good

Riza Mete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Alba Vaca / Assistant Manager on 18 Sep 2019
Dear Sharon, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

4/10 Poor

Louizyana

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly bathroom but comfy bed
The hotel bathroom itself smells like urine. The curtains are not wide enough to block out light. They told me I couldn’t check in til 3 . I saw a man come in and they let him check in right away.
Stayed 1 night in Sep 2019
Response from Alba Vaca / Assistant Manager on 18 Sep 2019
Dear Ms. Louizyana, Thank you for taking the time to tell us about your experience at the ibis Stuttgart Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Ilya

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2019
Response from Alba Vaca / Assistant Manager on 17 Jun 2019
Dear Ilya, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alba

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, staff very friendly and helpful. Room comfy, with normal double beds (a rarity in Germany).
Stayed 3 nights in May 2019
Response from Alba Vaca / Assistant Manager on 17 Jun 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Alba

8/10 Good

Amay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Affordable Stay
Great for a business trip. Not much offered in the room but perfect for a quick visit - especially for business travelers.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is an OK hotel for spending the weekend, not expect too much, but is fine, also is well located.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Tiny room and miniscule, module bathroom. Not a place in which I'd like to spend much time, but OK for sleeping. NO AMMENITIES.
Stayed 4 nights in Nov 2018

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in nice location
Good facilities and location and friendly staff.
Stayed 1 night in Nov 2018

8/10 Good

Hy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is pretty good and supermarket just a stone throw away. Appreciate the early check-in as well. However, while i was having my nap after a night flight, cleaning personnel came in. Other than that, stay was good. However, expedia charged a rate much higher than i would book direct with ibis. Please chcek before booking with expedia.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value property with excellent breakfast
Great basic hotel for a fair price. We’ve stayed at Ibis in other countries, and this is consistent with our expectations. The staff was great. Breakfast selection was excellent. Location was a bit farther from Center than I expected, but it was an easy walk.
Stayed 1 night in Oct 2018

8/10 Good

Chris, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good WiFi. Reasonably well located. 30 minute walk from the central train station. U-Bahn station at your doorstep. Two supermarkets within a 2 minute walk is really nice. The staff are excellent and very, very helpful. It would have been nice to have coffee/tea in the room.
Stayed 4 nights in Sep 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel walking distance from the main town center and S Bahn station.
Stayed 2 nights in Jul 2018

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Lively Stuttgart
Nice friendly hotel in good location
Stayed 2 nights in Jul 2018

8/10 Good

Anton, Manchester

Liked: Cleanliness, staff & service
Good, cheap hotel
Good no frills hotel. Considering the amount paid you get your moneys worth. Clean rooms, good location near transport, fantastic breakfast. I have stared to use Ibis because I know what to expect on my short breaks.
Stayed 3 nights in May 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full marks to Ibis - Wunderbahr!
We choose this for 7 adults, looking for value for money - certainly was. Also great location in a Square with access to the underground and light rail, and buses. Nice eating / drinking places too. The breakfast was continental, incl. hot scrambled eggs, english bacon, cold meats, croissants, tea / coffee fruit juices - wide selection for 11euros. Staff really helpful and spoke good English. Free PC in foyer. Free wifi in room. Decent bar to have a night cap in. Great shower, comfy double bed, quiet room even though street side
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
good location but bed wasn’t comfortable. breakfast was good.
Stayed 1 night in Apr 2018

8/10 Good

William R

Liked: Cleanliness, staff & service, room comfort
Reasonable price, well located; check the WiFi
Pleasant, helpful staff. A few good restaurants just across the street in Marianplatz. 24a-hour supermarket is hand as well. Internet connectivity very disappointing

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not value for money.
It was expensive compared to all the other hotels I have stayed in in Germany and not as nice.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to get to from the bus or metro, & an easy 20 minute walk from downtown. It was a nice, compact room perfect for one person.
Stayed 2 nights in Dec 2017

10/10 Excellent

Nanette, Columbus Ohio USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Stuttgart
I had no problem with iBis Centrum Stuttgart SUD area. My room was large, very comfortable, the staff was great and seemed to care about their hotel guests. My room was very clean, it did not have a refrigerator which I thought should be provided. Over all it was super!
Stayed 1 night in Sep 2017

8/10 Good

raymond, east london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Comfortable hotel close to good transport links. Good selection of restaurants supermarkets and shopping centre. Local brewery has excellent restaurant and bar which is a 5 minute walk from hotel.
Stayed 3 nights in Jul 2017

8/10 Good

Jeff, Ansbach

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a good location
The staff are friendly and supportive. Easy to get to and from the city center on the UBahn. Great restaurants nearby.

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude Check In Host
Showed up 40 minutes early and the Rude Check In Host tried to hold us hostage by trying to collect 15 euros for an early check in (go screw yourself!!) Then on day 2 the water was turned off all day, no shower, couldn't flush toilet, nothing!

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
All members of staff were very attentive and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget price but big on comfort and cleanliness.
Very helpful, friendly staff. Good breakfast buffet (not included in budget room price, but worth it if you view it as brunch).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Monther, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel for couple of days has everything I needed

8/10 Good

Susanne, Napa

Liked: Staff & service, property conditions & facilities
Good basic hotel downtown
I had a room on the 4th floor facing the back (you definitely don't want to face the busy street). The bed is comfortable with good linens, the bathroom adequate (shower only). No wash cloths for some reason -- they don't have them. Some rooms have a desk-type arrangement, some just a high bench. Modernish (clean) design. Look for a room in the "20s" (to the right of the elevator as you exit) to avoid the delivery dock of the grocery store on the next corner (very loud very early in the morning). Staff were polite and helpful. Ibis considers this their "higher" brand, but by US standards it is definitely moderate. Good value for the money given the downtown location. You can walk to the main shopping district in about 15 mins (or take public transit), and to a large park in about 20. The square on which the hotel is located has a small playground and some eateries with outdoor seating, but for a nature lover like me, it is very "city." There is a bar in the lobby that I did not use.

8/10 Good

S, Houston, TX

Liked: Staff & service, property conditions & facilities, room comfort
Cleaning after day one wasn't really a cleaning.
Cleaning after day one wasn't a cleaning, it was just put everything in order, but no cleaning Actually the bathroom, wasn't clean and had a funny smell

8/10 Good

Jack, Richmond California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time hanging out in cafes and bars and wandering around the neighborhood.

10/10 Excellent

CIPRIAN-GABRIEL, Ploiesti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit expensive but well positioned.
Needs some work on the prices ;)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
Stayed in a very comfortable quiet room with good soundproofing and modern furnishings and a large comfortable bed. The hotel furnishings and service are superior to the more expensive hotel across the square where I have also stayed. Staff were very helpful and competent, very good value for money. The location off Marienplatz is convenient for travellers without a car for walking and public transport with both bus and U bahn connections across Stuttgart.

8/10 Good

SUT IENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Arun Kumar, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was for a 1-night stop-over @ Stuttgart. The room was small but comfortable. Front-desk was business-like but helpful. Location was good. Just outside the CBD and right next to the U-Bahn stop.