Sugarloaf Key hotel guide. Hyatt Hotels hotel in Sugarloaf Key, Summerland Key

"Sam at the front desk was wonderful. Even remembered the room we preferred. "

"The staff was great. We checked in around 8pm and discovered there was a problem with our air conditioner. They came to the room that night to attempt to fix it and offered us another room for the night when they couldn’t. Then the next morning they got a technician to come and work on it. We went out for the day and returned to a super chilly room. Also upon check out, they waived the resort fee because we had that problem. Great customer service!!!"

"Great location and we loved the tranquility pool. The rooms were comfortable and clean. Lots of places to hang out and chill."

"This was a great place. We will return. "

"It was absolutely beautiful and we received one of the best rooms. Everyone was so nice, it was one of the best hotels I’ve stayed at!"

"This is our second time staying there. We love the hotel. It close to everything and have a great view "