Search Hotels Near Susan's Beach Park and Landing, Naples

"Let me start by saying the front desk staff offered me exemplary service, they were kind, informative, and efficient, 5 star service. However the rooms need a major facelift, while they were extremely clean, there were major issues from standing water in the bathtubs to bad patch jobs all over the wall walls to rust on the doors to the fact that the refrigerator sounded like it was going to blow up. It kept me up all night long. I even recorded the noise if you’re interested. With a little bit of attention to detail this property could definitely prosper."

"This is a Nice place🙂🌞"

"Great stay, great location, great staff. Small minor thing, clean patio area and change or clean seat cushions."

"Our stay was off to a bad vibe the minute we arrived. Nobody present at valet parking. When we approached another vehicle had previously arrived. Nobody was helping them either. The lady on 4/6 in the pant suit was rude. She came out to help the older couple. I instructed my husband to grab a cart & we'd just get our luggage. She told him he wasnt allowed. We waited. She loaded the luggage on the cart. Set it to the side. We went in to check in only to be told we were staying at building 3 & she needed to retrieve our vehicle, reload our luggage, & drive down the hill to do it all over again. The room was beautiful. The canal view at other peoples homes was blah. The 1/4 to 1/2 mile walk to pool, spa, and gym thru traffic was interesting, not. Thank goodness i packed a coverup. Called for a shuttle ride to dinner 5th/3rd st area we were told 45 min wait. I could understand if it was 5pm. It was 7pm. The staff at the pool bar was not attentive. They didnt make eye contact or take clues of empty drink glasses being pushed their way. Not a single employee stood out that i could give a good job recommendation. We go on vacation once a month and this trip was in our bottom for experiences. "

"Clean room and quiet atmosphere "

"The hotel was very clean, our room was very nice. Staff was great!"

"Views are terrific, staff very helpful, Chickee bar is fun and the breakfast spot in morning hit the spot. Location to Old Naples and 5th can’t be beat"

"Fue una experiencia maravillosa estar en este hotel Todo me encantó desde las instalaciones hasta el Personal de servicio Volvería mil veces "

"The smell in my roon wasn't good"