Park Hyatt Suzhou offers a quiet city center getaway. Enjoy energy-restoring spa treatments or swim in the indoor pool with comfy sun loungers. The Living Room restaurant serves lunch and dinner, and the attentive staff consistently earns praise from visitors.
Located in Suzhou Industrial Park neighbourhood, Park Hyatt Suzhou is connected to a shopping centre. Don't miss out on a visit to Humble Administrator's Garden. Visit our Suzhou travel guide
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
What's nearby
Jinji Lake
4 min walk - 0.4 km
Suzhou Ferris Wheel
7 min walk - 0.6 km
Yuanrong Times Square
2 min drive - 1.3 km
Suzhou International Expo Center
2 min drive - 1.7 km
Suzhou Culture and Arts Center
2 min drive - 1.9 km
Getting around
Yixing High-Speed Railway Station
16 min drive
Xinghu Jie Station
16 min walk
Wuxi (WUX-Shuofang)
59 min drive
Restaurants
Living Room
7 min walk
星巴克
12 min walk
Starbucks Reserve 星巴克臻选
13 min walk
Apartment 208
9 min walk
KFC 肯德基
8 min walk
About this property
Park Hyatt Suzhou
Luxury hotel near Jinji Lake
Located close to Gate to the East, Park Hyatt Suzhou provides a coffee shop/cafe, a garden and dry cleaning/laundry services. Treat yourself to a body scrub, a body treatment or a facial at the on-site spa. The on-site international cuisine coffee shop, Living Room, offers lunch and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
An indoor pool, along with sunloungers
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
A front desk safe, smoke-free property and a 24-hour front desk
A banquet hall, a lift and concierge services
Room features
All 178 individually decorated rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Designer toiletries, separate baths/showers and hairdryers
65-inch LED TVs with satellite channels
Wardrobes/cupboards, mini fridges and free infant beds
24-hour return airport shuttle at scheduled times and on request for a surcharge
Limited on-site parking
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Apartment 208
Living Room
Xizhou Hall
Things to do
Full-service spa
Gym
Indoor pool
Steam room
Family friendly
In-room cot
Indoor pool
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
4 meeting rooms
Business centre
Outdoors
Garden
Pool loungers
Full-service spa
Body scrubs
Couples treatment rooms
Facials
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Visual alarms in hallways
Wheelchair accessible (may have limitations)
More
10 floors
Banquet hall
Built in 2019
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Bathroom
Designer toiletries
Dressing gowns
Hair dryer
Separate bathtub and shower
Slippers
Towels provided
Entertainment
65-inch LED TV with satellite channels
MP3 dock
Food and drink
24-hour room service
Coffee/tea maker
Mini-fridge
Minibar
More
Air conditioning (climate-controlled)
Desk
Individual decor
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 188 to 188 for adults and CNY 94 to 188 for children
Airport shuttle fee: CNY 1300 per vehicle (one-way)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
We should mention
Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou
Frequently asked questions
Does Park Hyatt Suzhou have a pool?
Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.
How much does it cost to stay at Park Hyatt Suzhou?
As of 12 Mar 2026, prices found for a 1-night stay for 2 adults at Park Hyatt Suzhou on 15 Mar 2026 start from Rp3.491.437, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Park Hyatt Suzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Park Hyatt Suzhou?
Limited spots are available.
What time is check-in at Park Hyatt Suzhou?
Check-in begins at 3:00 PM. After-hours check-in is not available.
What time is check-out at Park Hyatt Suzhou?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Park Hyatt Suzhou provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 1300 per vehicle applies.
Where is Park Hyatt Suzhou located?
Located in Suzhou Industrial Park, this luxury hotel is 1 mi (1.6 km) from Jinji Lake, and within 6 mi (10 km) of Gate to the East and Suzhou University. Pingjiang Road and Humble Administrator's Garden are also within 9 mi (15 km). Xinghu Jie Station is 16 minutes by foot and Hualian Station is 19 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Park Hyatt Suzhou Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
6.0
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 6 out of 10 reviews
10 - Excellent
6
Rating 8 - Good. 1 out of 10 reviews
8 - Good
1
Rating 6 - Okay. 2 out of 10 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 10 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 10 reviews
2 - Terrible
1
Reviews
6/10 Okay
Wei
30 May 2024
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.