Shangri-La Sydney

5.0 star property
Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Shangri-La Sydney

2 restaurants, breakfast served
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior
View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is Rp2.953.107
Rp3.248.418 total
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 27 rooms

Deluxe Opera House, Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Opera House, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Opera House City View 1 King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Map
176 Cumberland Street, The Rocks, NSW, 2000

What's nearby

  • Overseas Passenger Terminal - 8 min walk
  • Circular Quay - 10 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Tower Eye - 16 min walk
  • Sydney Opera House - 16 min walk

Getting around

  • Wynyard Station - 6 min walk
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Airport (SYD) - 24 min drive

Restaurants

  • ‪Morrison's Oyster Bar & Grill - ‬4 min walk
  • ‪Blu Bar on 36 - ‬1 min walk
  • ‪Fortune of War - ‬5 min walk
  • ‪Mode Kitchen & Bar - ‬4 min walk
  • ‪Maybe Sammy - ‬2 min walk

About this property

Shangri-La Sydney

Hotel near The Rocks Markets
Located close to The Big Dig Archaeology Education Centre and Museum of Contemporary Art, Shangri-La Sydney provides a terrace, a bar and a gym. Indulge in a body scrub, a detox wrap and a hot stone massage at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with conference space and a steam room.
You'll also enjoy perks such as:
  • Swimming pool with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An indoor pool, express check-out and concierge services
  • Smoke-free property, free newspapers and tour/ticket information
  • Guest reviews give top marks for the dining options, breakfast and helpful staff
Room features
All 564 rooms have comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • 40-inch TVs with digital channels
  • Recycling, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 59 to 59 for adults and AUD 25 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 20,451 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 36 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1992
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from September 23 2024 to September 27 2024 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 275.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 59 to 59 for adults and AUD 25 to 25 for children
  • Valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Does Shangri-La Sydney have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Shangri-La Sydney?

As of 21 Sep 2024, prices found for a 1-night stay for 2 adults at Shangri-La Sydney on 29 Sep 2024 start from Rp2.953.107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Sydney pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La Sydney?

Valet parking is available for AUD 105 per day.

What time is check-in at Shangri-La Sydney?

Check-in begins at 3 PM.

What time is check-out at Shangri-La Sydney?

Checkout is at 11 AM.

Where is Shangri-La Sydney located?

Located in The Rocks, this spa hotel is within a 10-minute walk of The Big Dig Archaeology Education Centre, Museum of Contemporary Art and The Rocks Markets. Sydney Observatory and Customs House are also within 10 minutes. Wynyard Station is 6 minutes by foot and Sydney Circular Quay Station is 7 minutes.

Shangri-La Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1213 out of 1973 reviews" "
Rating 8 - Good. 390 out of 1973 reviews" "
Rating 6 - Okay. 187 out of 1973 reviews" "
Rating 4 - Poor. 100 out of 1973 reviews" "
Rating 2 - Terrible. 83 out of 1973 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. But there is no enough for vegetarian breakfast withlut eggs and fish. Should consider other dishes for vegetarian or vegan. Room didnt had any cutlery, folks for noodles from mini bar and spones for cofee or tea making
Stayed 1 night in Sep 2024

10/10 Excellent

Noppadon

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Very impressed!
Stayed 5 nights in Sep 2024

10/10 Excellent

Roger, Lindfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Simardeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and amenities are becoming a bit outdated and could use some updates. Also, not very welcoming for a 5-star hotel to offer an "upgrade" to a room with better views for almost double the cost of your original stay. Otherwise as a comfortable stay. The bell staff was very kind and always acknowledged us going in and out of the hotel
Stayed 3 nights in Sep 2024

6/10 Okay

Fiona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, great location but pretty average considering the price per night. For $50/head extra, one small serve of cooked breakfast was extremely overpriced. Breakfast table was not cleaned properly. Crockery was dirty. For the price and reputation I expected to wish I could stay there all the time. It wasn't the experience I hoped for.
Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view of the harbor from our 21 st floor window. Staff was so friendly, and helpful. What a wonderful introduction to Australia!!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice all over the hotel, always with big smiles. Very accomodating with early check-in and late check out.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly nice. We had a beautiful view and a good sized room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Hyeran

Liked: Cleanliness, amenities, property conditions & facilities
Very good 👍
Stayed 2 nights in Sep 2024

8/10 Good

Alastair

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice hotel, nice view, nice facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

DaVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish
Stayed 4 nights in Sep 2024

8/10 Good

Cheuk Yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views of Harbour Bridge, Circular Quay and Opera House.
Stayed 4 nights in Aug 2024

8/10 Good

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some rooms are better than others. We stayed on the 28th floor our first visit and the room was perfect. 2nd stay 8th floor,carpet was dirty and room was just OK.
Stayed 2 nights in Aug 2024

10/10 Excellent

kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have loved every stay here. Professional friendly service and a really beautiful hotel. The rooms especially with view of harbour bridge and opera house are breathtaking. My favourite hotel in Sydney for sure.
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel
Stayed 2 nights in Aug 2024

8/10 Good

Peter, South Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Seemed expensive for what it was but good location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alfreda

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Receptionist at the desk could slow down the services for five star services.
Stayed 2 nights in Aug 2024

6/10 Okay

Jerry, Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay so I’ve stayed at the Hong Kong location and the bar was set pretty high. Service in HK was great, the breakfast buffet was absolutely amazing. So I was expecting the same here, but was left with great dissatisfaction. The hot breakfast is not fresh, and the selection is very limited. The breakfast service is understaffed and could not get coffee refills, the breakfast order was not correct, was premade and reheated of kept warm for a very long time. Not good, don’t get the beakfast. Better options are within walking distance.
Stayed 3 nights in Aug 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Although gettong old and needing a needing a little update to the rooms still a nice hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a lovely stay.
Stayed 2 nights in Jun 2024