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" It was nice though we were not able to use it bec of the daily tours."

"We had a wonderful ten nights at Grand Hyatt. We were a party of six. Our rooms overlooked the gardens which are very pretty. Our rooms were comfortable and clean. There are four restaurants to eat at with a new Garden Restaurant due to be opened soon. Every morning breakfast was great with lots of choices. We had dinner a couple of times at he restaurants on site, we also had room service and ordered pizza and burgers when we were at the pool. All went well, a little slow sometimes. The hotel was built in the 1990’s and is aging but they are currently doing upgrades on some rooms. In saying that we had no complaints about our room with its Balinese inspired decoration. The grounds and buildings are looked after well. The staff are fabulous: at the reception, at the restaurants, at the pool. Always so helpful. Nusa Dua itself is not at all like Kuta or Seminyak, it is more upmarket. Less shops but Bali Collection is a few minutes away by foot or quicker by the bus provided by the hotel and you can find shops and restaurants. Bit cheaper to eat here but the taxes and service fees are always a killer! We would stay again. "

"We had the lagoon view room. It was a super room with access to the lagoon. We thoroughly enjoyed our stay at the Ritz. Will come back in the future to the ritz for more of their superb hospitality. "

"Beautiful location and resort. Would be happy to return "

"Hard to fault , wonderfull staff "

"Clean room "

"Stayed here for 6 nights to celebrate my partners birthday and from check in to our check out we enjoyed every moment. Short stroll to the beach and shopping on Garlic Lane, close to loads of amenities and within the hotel. Room was spacious with a nice balcony with comfy couch to relax on. Grounds were so amazing and the squirrel area waa definitely my favourite place to walk by. Thanks to everyone we interacted with, especially the breakfast staff who surpried my partner with a little cake on his birthday! Will definitely be back next time. "

"Unbelieavble experience. Staff were exceptional and the customer service is 6 star. Shout out to Guibat the Suku restaurant. He was awesome. We will be back! Thanks again, Brad"

"Excellent views of the beach ⛱️ from our room. "