2/10 Sangat Buruk
Ronald
18 Okt 2025
Tidak Disukai: Staf & layanan
Beware, management is, in my opinion, borderline ethical. Originally anticipated an 8 night stay but actually only needed 6 nights but was charged for all 8. In over 50 years of staying at hotels at various times, no hotel has ever charged for time not actually stayed. But here it is "policy".
Was also charged for the deposit due to a 15 minute visit by a person who had a poodle. No hair, no damage, no soiling. In reviewing the deposit agreement at checkin which the attendant had to do orally since I didn't have readers with me, it was not shared that a mere visit would result in a charge of the deposit. Certainly discussed that drugs were not allowed, additional room occupants, and smoking were not allowed. Again, "policy" was cited for the reason. No copy of the policy was provided to me. This was nothing more than a money grab despite the hotel advertising that is was "pet friendly" - well, maybe if the pet is named Money.
Ronald
Menginap 8 malam pada bulan Oktober 2025
