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"The arrival is at Natali Inn, the hotel that was booked with the views and the location, which was the reason for choosing the hotel. But from that location they transfer you to another location and a hotel called Natali Boutique Hotel. That shouldn't be called a hotel. I all may travels this is the first time that I rate a place poor. I know it's not going to happen but a refund is deserved."

"The front desk was so rude shouting at me because I pressed the bell twice because nobody responded, and he made fun of my accent. I will never forget what happened that day."

"Very very Bad Accommodation, i will never ever recommend to take this"

"Very disappointing experience. Breakfast was advertised as free/included, but we were later told we had to pay for it. We also accidentally left the room key in a taxi and immediately informed the hotel. Despite explaining the situation, we were threatened with police involvement and later told the taxi driver wanted 50 GEL to return the key, although the information we received directly from the driver was different. The communication from the hotel became extremely unpleasant and threatening....